Epson WorkForce Pro WF-M5190DW

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2. Pull out the paper cassette.

3. Remove the jammed paper.

4. Align the edges of the paper and slide the edge guides to the edges of the paper.

Insert the paper cassette in the printer.

User's Guide

Solving Problems

Main Page

Table of Contents5
About this Manual8
Introduction of Manuals8
Marks and Symbols8
Descriptions Used in this Manual8
Operating System References9
Important Instructions10
Safety Instructions10
Printer Advisories and Warnings10
Advisories and Warnings for Setting Up/Using the Printer11
Advisories and Warnings for Using the Printer with a Wireless Connection12
Advisories and Warnings for Using the LCD Screen12
Protecting Your Personal Information12
Administrator Settings13
Locking the Printer Settings Using an Administrator's Password13
Unlocking the Printer Settings13
Printer Basics14
Part Names and Functions14
Control Panel16
Buttons and Lights16
Icons Displayed on the LCD Screen17
Menu Options17
Menu17
Loading Paper24
Paper Handling Precautions24
Available Paper and Capacities25
List of Paper Types27
Loading Paper in the Paper Cassette27
Loading Paper in the Rear Paper Feed30
Printing33
Printing from a Computer33
Printing Basics - Windows33
Printing Basics - Mac os X34
Printing on 2-Sides36
Printing Several Pages on One Sheet38
Printing to Fit the Paper Size39
Printing Multiple Files Together (for Windows Only)40
Enlarged Printing and Making Posters (for Windows Only)41
Printing Using Advanced Features47
Printing Using a Postscript Printer Driver49
Printing Using a Postscript Printer Driver - Windows49
Printing Using a Postscript Printer Driver - Mac os X51
Setting Items for the Postscript Printer Driver52
Printing from Smart Devices52
Using Epson Iprint52
Using Airprint54
Canceling Printing55
Canceling Printing - Printer Button55
Canceling Printing - Windows55
Canceling Printing - Mac os X55
Replacing Ink Cartridges and Other Consumables56
Checking the Status of the Remaining Ink and the Maintenance Box56
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel56
Checking the Status of the Remaining Ink and the Maintenance Box - Windows56
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os X56
Ink Cartridge Codes57
Ink Cartridge Handling Precautions57
Replacing Ink Cartridges58
Maintenance Box Code60
Maintenance Box Handling Precautions60
Replacing a Maintenance Box61
Improving Print Quality63
Checking and Cleaning the Print Head63
Checking and Cleaning the Print Head - Control Panel63
Checking and Cleaning the Print Head - Windows64
Checking and Cleaning the Print Head - Mac os X64
Aligning the Print Head65
Aligning the Print Head - Control Panel65
Aligning the Print Head - Windows66
Aligning the Print Head - Mac os X66
Cleaning the Paper Path for Ink Smears67
Applications and Network Service Information68
Epson Connect Service68
Web Conig68
Running Web Conig on a Web Browser68
Running Web Conig on Windows69
Running Web Conig on Mac os X69
Necessary Applications70
Windows Printer Driver70
Mac os X Printer Driver71
E-Web Print (for Windows Only)72
EPSON Sotware Updater72
Epsonnet Conig73
Uninstalling Applications73
Uninstalling Applications - Windows73
Uninstalling Applications - Mac os X74
Installing Applications75
Installing a Postscript Printer Driver75
Installing the Epson Universal Printer Driver (for Windows Only)78
Updating Applications and Firmware78
Solving Problems79
Checking the Printer Status79
Checking Messages on the LCD Screen79
Checking the Printer Status - Windows79
Checking Printer Status - Mac os X80
Removing Jammed Paper80
Removing Jammed Paper from the Front Cover80
Removing Jammed Paper from the Rear Paper Feed81
Removing Jammed Paper from the Paper Cassette81
Removing Jammed Paper from Rear Cover83
Paper Does Not Feed Correctly83
Power and Control Panel Problems84
Power Does Not Turn on84
Power Does Not Turn of84
LCD Screen Gets Dark84
Printer Does Not Print84
Printout Problems85
Print Quality Is Poor85
He Position, Size, or Margins of the Printout Are Incorrect86
Paper Is Smeared or Scufed86
Printed Characters Are Incorrect or Garbled87
He Printed Image Is Inverted87
He Printout Problem Could Not be Cleared88
Other Printing Problems88
Printing Is too Slow88
Printing Slows down Dramatically During Continuous Printing88
Postscript Printer Driver Problems88
Printer Does Not Print While Using Postscript Printer Driver89
Printer Does Not Print Correctly While Using Postscript Printer Driver89
Printing Is too Slow While Using Postscript Printer Driver89
Other Problems89
Slight Electric Shock When Touching the Printer89
Operation Sounds Are Loud89
Forgot Your Password90
Application Is Blocked by a Firewall (for Windows Only)90
Appendix91
Technical Speciications91
Printer Speciications91
Interface Speciications91
Wi-Fi Speciications92
Ethernet Speciications92
Security Protocol92
Supported Hird Party Services92
Dimensions93
Electrical Speciications93
Environmental Speciications93
System Requirements94
Font Information94
Available Fonts for Postscript94
Available Fonts for PCL95
List of Symbol Sets97
Regulatory Information102
Standards and Approvals for European Model102
German Blue Angel103
Restrictions on Copying103
Saving Power103
Saving Power - Control Panel103
Transporting the Printer103
Installing the Optional Units104
Product Name of the Optional Paper Cassette Unit104
Installing the Optional Paper Cassette Units104
Where to Get Help106
Technical Support Web Site106
Contacting Epson Support106

Epson WorkForce Pro WF-M5190DW - Page 82

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