11
Running a Product Check ................................................................................................................ 327
Resetting Control Panel Defaults ..................................................................................................... 329
Solving Setup Problems ................................................................................................................... 330
Product Does Not Turn On or Off................................................................................................. 331
Noise After Ink Installation ........................................................................................................... 331
Software Installation Problems .................................................................................................... 331
Solving Network Problems ............................................................................................................... 332
Product Cannot Connect to a Wireless Router or Access Point .................................................. 332
Network Software Cannot Find Product on a Network................................................................. 333
Product Does Not Appear in OS X Printer Window...................................................................... 334
Cannot Print Over a Network....................................................................................................... 335
Cannot Scan Over a Network ...................................................................................................... 336
Solving Copying Problems ............................................................................................................... 337
Product Makes Noise, But Nothing Copies.................................................................................. 338
Product Makes Noise When It Sits for a While............................................................................. 338
Originals Do Not Feed From the Automatic Document Feeder .................................................... 338
Solving Paper Problems................................................................................................................... 339
Paper Feeding Problems............................................................................................................. 339
Paper Jam Problems Inside the Product ..................................................................................... 340
Paper Jam Problems in the Rear Paper Feed Slot ...................................................................... 341
Paper Jam Problems in the Cassette .......................................................................................... 342
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 343
Document Jams in the Automatic Document Feeder................................................................... 345
Paper Ejection Problems ............................................................................................................. 348
Solving PostScript Printing Problems............................................................................................... 348
Nothing Prints Using the Postscript Printing Software ................................................................. 349
Documents Print Incorrectly Using the Postscript Printing Software............................................ 349
Accessing Printer Properties - Postscript - Windows ................................................................... 349
Solving Problems Printing from a Computer..................................................................................... 350
Nothing Prints.............................................................................................................................. 350
Product Icon Does Not Appear in Windows Taskbar ................................................................... 351
Printing is Slow ............................................................................................................................ 352
Solving Page Layout and Content Problems.................................................................................... 353