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Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Managing Color - OS X
Related topics
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Scanning to a Network Folder or FTP is Slow
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson
Scan scanning software. Epson Scan provides additional image adjustment and photo correction
features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or
Canadian downloads).
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
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