323
LCD screen message Condition/solution
You need to replace the following ink
supply unit(s).
Replace the ink packs indicated on the LCD screen.
Communication error. Check if the
computer is connected
Make sure the computer and product are connected correctly
and the Epson Scan and Document Capture Pro software is
installed correctly.
No dial tone detected. Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Combination of the IP address and
the subnet mask is invalid.
There is a problem with the network connection to your product.
See the solutions in this manual.
Recovery mode An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update utility from the Epson support site. If you still need help,
contact Epson for support.
Parent topic: Solving Problems
Related references
Where to Get Help
Related tasks
Checking for Software Updates
Selecting the Line Type
Connecting a Telephone or Answering Machine
Related topics
Wi-Fi or Wired Networking
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes
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