Epson Workforce Pro WF-R5690

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347

6. Carefully remove any jammed pages as shown:

7. Lower the document cover.

8. Raise the ADF input tray and carefully remove any jammed pages.

9. Lower the ADF input tray.

10. Reload your originals.

Main Page

Table of Contents3
WF-R5690 User's Guide15
Product Basics16
Using the Control Panel16
Control Panel Buttons and Lights17
Status Icon Information18
Status Button Information19
Setting a Password and Locking the Control Panel20
Entering Characters on the LCD Screen22
Using Presets23
Setting User Feature Restrictions (Access Control)24
Changing LCD Screen Language26
Adjusting Control Panel Sounds26
Adjusting the Screen Brightness27
Turning off the Operation Time out Setting28
Product Parts Locations29
Product Parts - Top30
Product Parts - Inside32
Product Parts - Back33
Checking for Software Updates33
Using Eco Mode and Other Power Saving Settings34
Changing the Eco Settings34
Changing the Sleep Timer Settings35
Changing the Power off Timer Settings36
Epson Connect Solutions for Smartphones, Tablets, and more37
Using Epson Email Print37
Using the Epson Iprint Mobile App38
Using Epson Remote Print38
Using Epson Scan to Cloud39
Using Airprint39
Using Google Cloud Print40
Setting up Google Cloud Print on a Chromebook41
Wi-Fi or Wired Networking43
Wi-Fi Infrastructure Mode Setup43
Selecting Wireless Network Settings from the Control Panel44
Wi-Fi Direct Mode Setup46
Enabling Wi-Fi Direct Mode47
Wi-Fi Protected Setup (WPS)49
Using WPS to Connect to a Network50
Printing a Network Status Sheet51
Changing or Updating Network Connections52
Accessing the Web Config Utility52
Changing a USB Connection to a Wi-Fi Connection53
Changing a Wi-Fi Connection to a Wired Network Connection53
Connecting to a New Wi-Fi Router54
Configuring Email Server Settings54
Disabling Wi-Fi Features56
Enabling Epson Universal Print Driver (PCL) or Postscript Printing57
Installing the Postscript (PS3) Printer Software - os X57
Installing the Postscript (PS3) Printer Software - Windows58
Installing the Epson Universal Print Driver - Windows58
Selecting PDL (Page Description Language) Settings62
PDL Print Configuration Options63
Selecting Printer Language and Interface Settings66
Printer Language and Interface Options67
Printing a PS3 (Postscript) Status Sheet67
Loading Paper69
Loading Paper in the Cassette69
Loading Paper and Envelopes in the Rear Paper Feed Slot73
Paper Loading Capacity77
Available Epson Papers78
Paper or Media Type Settings - Printing Software80
Selecting the Paper Settings for each Source - Control Panel81
Paper Type Settings - Control Panel82
Selecting Default Paper Settings - Administrator83
Selecting the Default Printer Settings83
Paper Source Settings Options84
Setting the Universal Print Settings85
Universal Print Settings Options86
Placing Originals on the Product88
Placing Originals on the Scanner Glass88
Placing Originals in the Automatic Document Feeder89
Copying92
Copying Documents or Photos92
Copying Options93
Printing from a Computer96
Printing with Windows96
Selecting Basic Print Settings - Windows96
Paper Source Options - Windows99
Print Quality Options - Windows99
Multi-Page Printing Options - Windows100
Selecting Double-Sided Printing Settings - Windows100
Double-Sided Printing Options - Windows102
Print Density Adjustments - Windows103
Selecting Additional Layout and Print Options - Windows104
Custom Color Correction Options - Windows106
Image Options and Additional Settings - Windows107
Header/Footer Settings - Windows108
Selecting a Printing Preset - Windows109
Selecting Extended Settings - Windows110
Extended Settings - Windows111
Printing Your Document or Photo - Windows112
Locking Printer Settings - Windows113
Locked Setting Options115
Entering a User ID and Password for Printing116
Selecting Default Print Settings - Windows117
Changing the Language of the Printer Software Screens118
Changing Automatic Update Options119
Printing with os X120
Selecting Basic Print Settings - os X120
Paper Source Options - os X124
Print Quality Options - os X124
Print Options - os X124
Selecting Page Setup Settings - os X125
Selecting Print Layout Options - os X126
Selecting Double-Sided Printing Settings - os X126
Double-Sided Printing Options and Adjustments - os X128
Managing Color - os X128
Color Matching and Color Options - os X129
Selecting Printing Preferences - os X130
Printing Preferences - os X131
Printing Your Document or Photo - os X132
Checking Print Status - os X132
Printing with the Epson Universal Print Driver - Windows133
Synchronizing Printer Settings - Epson Universal Print Driver - Windows134
Selecting Basic Print Settings - Epson Universal Print Driver - Windows135
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows138
Selecting Maintenance Options - Epson Universal Print Driver - Windows140
Extended Settings - Epson Universal Print Driver - Windows141
Selecting Default Print Settings - Epson Universal Print Driver - Windows142
Locking Printer Settings - Epson Universal Print Driver - Windows144
Epson Universal Print Driver Locked Setting Options145
Adding Network Printers - Epson Universal Print Driver - Windows146
Printing with the Postscript (PS3) Printer Software - Windows149
Selecting Basic Print Settings - Postscript Printer Software - Windows149
Selecting Additional Layout and Print Options - Postscript Printer Software - Windows152
Selecting Default Print Settings - Postscript Printer Software - Windows153
Printing with the Postscript (PS3) Printer Software - os X154
Selecting Basic Print Settings - Postscript Printer Software - os X155
Selecting Page Setup Settings - Postscript Printer Software - os X160
Selecting Print Layout Options - Postscript Printer Software - os X161
Sizing Printed Images - Postscript Printer Software - os X162
Managing Color - Postscript Printer Software - os X162
Printing Your Document or Photo - Postscript Printer Software - os X163
Checking Print Status - Postscript Printer Software - os X164
Cancelling Printing Using a Product Button165
Scanning166
Starting a Scan166
Starting a Scan Using the Product Control Panel166
Scanning to Email168
Scanning to a Network Folder or FTP Server170
Control Panel Scanning Options172
Creating Contacts for Scanning174
Adding and Assigning Scan Jobs176
Starting a Scan with Document Capture Pro or Document Capture177
Starting a Scan Using the Epson Scan Icon180
Starting a Scan from a Scanning Program182
Selecting Epson Scan Settings184
Scan Modes184
Selecting the Scan Mode185
Scanning in Office Mode185
Available Document Source Settings - Office Mode188
Selecting a Scan Area - Office Mode188
Available Image Adjustments - Office Mode191
Scanning in Professional Mode192
Available Document Source Settings - Professional Mode195
Available Image Types - Professional Mode195
Selecting a Scan Area - Professional Mode196
Available Image Adjustments - Professional Mode199
Selecting a Scan Size - Professional Mode201
Image Preview Guidelines203
Scan Resolution Guidelines204
Selecting Scan File Settings205
Available Scanned File Types and Optional Settings207
Scanning with os X Using Image Capture208
Available Scan Settings - os X Image Capture210
Scanning Special Projects211
Scanning to a Sharepoint Server or Cloud Service211
Scanning Multi-Page Originals as Separate Files213
Entering a User ID and Password for Scanning - Windows214
Faxing216
Connecting a Telephone or Answering Machine216
Setting up Fax Features219
Setting up Basic Fax Features219
Selecting Your Country or Region219
Selecting the Date and Time221
Using the Fax Setup Wizard223
Selecting the Line Type225
Setting the Number of Rings to Answer227
Selecting Advanced Fax Settings229
User Default Settings - Fax231
Send Settings - Fax232
Receive Settings - Fax232
Output Settings - Fax233
Basic Settings - Fax235
Security Settings - Fax236
Setting up Fax Features Using the Fax Utility - Windows237
Setting up Fax Features Using the Fax Utility - os X239
Setting up Contacts and Contact Groups240
Setting up Contacts Using the Product Control Panel240
Creating a Contact241
Editing or Deleting a Contact243
Creating a Contact Group244
Editing or Deleting a Contact Group246
Setting up Speed/Group Dial Lists Using the Fax Utility - Windows248
Setting up Speed/Group Dial Lists Using the Fax Utility - os X252
Sending Faxes254
Sending Faxes from the Product Control Panel254
Sending a Fax Using the Keypad, Contact List, or History254
Fax Sending Options256
Sending a Fax at a Specified Time258
Sending a Fax on Demand259
Sending a Stored Fax260
Dialing Fax Numbers from a Connected Telephone261
Sending Faxes Using the Fax Utility - Windows262
Sending Faxes Using the Fax Utility - os X265
Receiving Faxes268
Fax Reception268
Receiving Faxes Automatically269
Receiving Faxes Manually269
Forwarding Received Faxes270
Receiving a Fax by Polling272
Viewing a Fax on the LCD Screen273
Checking Fax Status273
Printing Fax Reports274
Fax Report Options275
Using USB Flash Drives with Your Product276
Inserting a USB Flash Drive276
USB Device File Specifications276
Disconnecting a USB Device277
Viewing and Printing from the LCD Screen277
Printing JPEG Photos277
Printing TIFF Files279
Printing PDF Files280
Photo Adjustment Options - Device Mode280
Print Setting Options - Device Mode281
Transferring Files on a USB Device282
Setting up File Sharing for File Transfers from Your Computer282
Transferring Files from a USB Device to Your Computer283
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes285
Check Ink and Maintenance Box Status285
Checking Ink Status on the LCD Screen286
Checking Ink and Maintenance Box Status with Windows286
Checking Ink and Maintenance Box Status with os X289
Purchase Epson Ink Packs and Maintenance Boxes290
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers290
Removing and Installing Ink Packs291
Printing with Black Ink and Expended Color Ink Packs295
Printing with Expended Color Ink Packs - Windows295
Printing with Expended Color Ink Packs - os X296
Conserving Low Black Ink with Windows297
Replacing the Maintenance Box298
Adjusting Print Quality301
Print Head Maintenance301
Print Head Nozzle Check301
Checking the Nozzles Using the Product Control Panel302
Checking the Nozzles Using a Computer Utility303
Print Head Cleaning305
Cleaning the Print Head Using the Product Control Panel306
Cleaning the Print Head Using a Computer Utility307
Flushing the Ink Tubes309
Print Head Alignment310
Aligning the Print Head Using the Product Control Panel311
Aligning the Print Head Using a Computer Utility312
Making Precise Alignment Adjustments314
Cleaning the Paper Guide315
Cleaning and Transporting Your Product317
Cleaning Your Product317
Transporting Your Product319
Solving Problems322
Product Status Messages322
Status Menu Error Codes324
Running a Product Check327
Resetting Control Panel Defaults329
Solving Setup Problems330
Product Does Not Turn on or off331
Noise after Ink Installation331
Software Installation Problems331
Solving Network Problems332
Product Cannot Connect to a Wireless Router or Access Point332
Network Software Cannot Find Product on a Network333
Product Does Not Appear in os X Printer Window334
Cannot Print over a Network335
Cannot Scan over a Network336
Solving Copying Problems337
Product Makes Noise, but Nothing Copies338
Product Makes Noise When It Sits for a While338
Originals Do Not Feed from the Automatic Document Feeder338
Solving Paper Problems339
Paper Feeding Problems339
Paper Jam Problems Inside the Product340
Paper Jam Problems in the Rear Paper Feed Slot341
Paper Jam Problems in the Cassette342
Paper Jam Problems in the Duplexer (Rear Cover)343
Document Jams in the Automatic Document Feeder345
Paper Ejection Problems348
Solving Postscript Printing Problems348
Nothing Prints Using the Postscript Printing Software349
Documents Print Incorrectly Using the Postscript Printing Software349
Accessing Printer Properties - Postscript - Windows349
Solving Problems Printing from a Computer350
Nothing Prints350
Product Icon Does Not Appear in Windows Taskbar351
Printing Is Slow352
Solving Page Layout and Content Problems353
Inverted Image354
Too Many Copies Print354
Blank Pages Print354
Incorrect Margins on Printout355
Incorrect Characters Print355
Incorrect Image Size or Position356
Slanted Printout356
Solving Print Quality Problems357
White or Dark Lines in Printout357
Blurry or Smeared Printout358
Faint Printout or Printout Has Gaps359
Grainy Printout360
Incorrect Colors361
Solving Scanning Problems362
Scanning Software Does Not Operate Correctly362
Cannot Start Epson Scan363
Scanning to a Network Folder or FTP Is Slow364
Solving Scanned Image Quality Problems364
Image Consists of a few Dots Only364
Line of Dots Appears in All Scanned Images365
Straight Lines in an Image Appear Crooked365
Image Is Distorted or Blurry365
Image Colors Are Patchy at the Edges366
Image Is too Dark366
Back of Original Image Appears in Scanned Image366
Ripple Patterns Appear in an Image366
Scanned Image Colors Do Not Match Original Colors367
Scan Area Is Not Adjustable in Thumbnail Preview367
Scanned Image Edges Are Cropped368
Solving Faxing Problems368
Cannot Send or Receive Faxes368
Cannot Receive Faxes with a Telephone Connected to Your Product370
Fax Memory Full Error Appears370
Sent Fax Quality Is Poor371
Sent Fax Is Received in an Incorrect Size372
Received Fax Quality Is Poor372
Received Fax Is Not Printed372
Solving USB Device Problems373
Cannot View or Print from a USB Device373
Cannot Save Files on a USB Device373
Cannot Transfer Files to or from a USB Device374
Uninstall Your Product Software374
Uninstalling Product Software - Windows374
Uninstalling Product Software - os X375
Where to Get Help376
Technical Specifications378
Windows System Requirements378
OS X System Requirements379
Printing Specifications380
Scanning Specifications380
Automatic Document Feeder (ADF) Specifications380
Fax Specifications381
Paper Specifications382
Printable Area Specifications383
Ink Pack Specifications384
Dimension Specifications385
Electrical Specifications385
Environmental Specifications386
Interface Specifications386
Network Interface Specifications387
Safety and Approvals Specifications388
PS3 Mode Fonts388
PCL5 Mode Fonts (Bitstream)390
PCL6 Mode Fonts (Bitstream)393
PCL Mode Fonts (URW)395
Symbol Sets397
Notices405
General Product Safety Instructions405
Ink Pack Safety Instructions407
LCD Screen Safety Instructions407
Wireless Connection Safety Instructions408
Telephone Equipment Safety Instructions408
FCC Compliance Statement408
Software Notice411
Trademarks413
Copyright Notice414
Libtiff Software Acknowledgment415
A Note Concerning Responsible Use of Copyrighted Materials415
Default Delay Times for Power Management for Epson Products415
Copyright Attribution415

Epson Workforce Pro WF-R5690 - Page 347

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