Epson XP-15000 - Solving CD;DVD Problems; CD;DVD Jam Problems

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Related tasks
Removing and Installing Ink Cartridges
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Additional Layout and Print Options - Windows
Managing Color - Mac
Solving CD/DVD Problems
Check these sections if you have problems printing on a CD/DVD with your product.
CD/DVD Jam Problems
Image Not Centered on CD/DVD
Ink Smears on CD/DVD
Faint Image on CD/DVD
Parent topic: Solving Problems
CD/DVD Jam Problems
If a CD/DVD has jammed in the product and you see an error message, you need to remove the
CD/DVD tray:
1. Cancel the print job from your computer, if necessary.
2. Slowly pull the CD/DVD tray out of the product.
3. Clear the error message.
4. If an error is still displayed, turn off the product, wait a moment, and then turn it back on.
5. If you are unable to remove the CD/DVD tray, contact Epson for support.
Parent topic: Solving CD/DVD Problems
Image Not Centered on CD/DVD
If your printed image is not centered on the disc, do one of the following:
• If you are printing from a computer, adjust the print position using the Epson Print CD software. See
the Epson Print CD help utility for details.
• If you are printing from the control panel, adjust the printing position using the product menus.
Parent topic: Solving CD/DVD Problems