25
Possible cause Solution
1. Product does
not start
1.1. Battery pack not properly
attached
1.2. Battery pack discharged
1.3. Battery pack damaged
1.4. Kickback brake is active
1.5. Other electrical defect to the
product
1.1. Attach properly
1.2. Remove and charge
battery pack
1.3. Check by a specialist
electrician
1.4. Pull front hand guard
backwards
1.5. Check by a specialist
electrician
2. Product does
not reach full
power
2.1. Battery pack capacity too low
2.2. Lubrication oil is empty
2.3. Saw chain tension too high
2.4. Air vents are blocked
2.1. Charge battery pack
2.2. Check and add oil
2.3. Adjust saw chain tension
2.4. Clean the air vents
3. Cutting result is
unsatisfactory
3.1. Working tool is dull /
damaged
3.1. Replace with a new one
4. Vibration
or noise is
excessive
4.1. Guide bar or saw chain not
properly assembled
4.2. Working tool is dull / damaged
4.1. Refer to chapter “Tube
assembly”
4.2. Replace with a new one
5. Product
suddenly stops
5.1. Battery pack discharged
5.2. Battery packs too hot
5.1. Remove and charge
battery pack
5.2. Remove battery
packsand let it cool down
Recycling and disposal
Waste electrical products should not be disposed of with household
waste. Please recycle where facilities exist. Check with your local
authority or local store for recycling advice.
Batteries and battery packs should not be disposed of with household waste. To
preserve natural resources, please recycle or dispose of the battery pack properly.
Consult your local waste authority for information regarding available recycling and/
or disposal options. Discharge your battery pack by operating your tool, then remove
the battery pack from the tool and cover the battery pack connections with heavy duty
adhesive tape to prevent short circuit and energy discharge.
Do not attempt to open or remove any of the components.
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