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Troubleshooting 143
PUK blocked- Contact operator
You entered your personal unblocking key code (PUK) incorrectly 10 times in
a row. Contact your network provider or service operator.
Phone Locked
The phone is locked. To unlock the phone, see “The Phone Lock” on page 76.
Phone lock code:
Your phone comes with the phone lock code, 0000. You can change it to any
four-to eight-digit code. See “The Phone Lock” on page 76.
Number not permitted
The Fixed Dialling function is on and the number you have dialled is not part
of your fixed numbers list. See “Fixed Dialling” on page 79.
Charging, alien battery
The battery you are using is not an Ericsson-approved battery and is charging
slowly for safety reasons.
No Indication of Charging
When you start charging a battery that is empty or a battery that has not been
used for a long time, it make take a while until the indicator on the top of the
phone shows a red light and the battery meter appears.
Handheld Phone
• Recharge or replace the battery. See “The Battery” on page 8.
Handsfree Phone in Vehicle
• Make sure that the phone is properly inserted into its holder. See “Vehicle
Handsfree” on page 131.
The Phone Cannot Be Switched On
PUK blocked-
Contact operator
Phone locked
Phone lock code:
Number not
permitted
Charging,
alien battery
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