10. Trouble shooting
Escea gas fires communicate both to and from the fire and remote. This enables the remote to provide some basic
fault finding information that is useful in diagnosing faults with your gas supply or flue.
NOTE: The remote will take a minute or two to receive and display the error from the fire. Pressing the plus or
minus keys will update the remote
Error Code Suggestion action
Electronics Over
Temp
• Excess lint and dust build-up on the front of the controller tray.
• Fascia may be installed incorrectly resulting in restricted air flow.
• The room air fan may be slowed or stalled. Remove firebox, check that
the fan is plugged in, cleaned, and free turning.
Note: This error has a permanent lock out and will require the unit to be reset
after the initial error (turning the power to the fire o “at the wall” then on
again after a few seconds).
Flame Failure or
Power Flue trip
The fire has tried to light three times and failed, causing the fire to “lockout”
for 5 minutes.
• Check gas supply and check other gas appliances to see if they are af-
fected. If you have two separate propane cylinders, switch over to the full
bottle or contact your gas supplier. You may need to retry igniting the fire
a few times after re-establishing gas supply.
• Check the electrode placement in relation to the pilot flame. Ensure it is
well enveloped in flame as per the diagram in the installation instructions.
Ensure no small ember flakes have dropped onto the ignition electrodes
between the burners.
Appliance Over
Temperature Sen-
sor Trip
The bimetallic snap disk mounted on the back chassis panel has tripped. The
possible causes for this could include:
• Fascia may be installed incorrectly resulting in restricted air flow.
• The room air fan may be slowed or stalled. Remove firebox, check that
the fan is plugged in, cleaned, and free turning.
• The gas regulator being set too high resulting in excess heat build-up.
• The inlet flue not being connected and the appliance drawing warm air
from the cavity. Check flues are securely connected at both ends.