Valve Solenoid
Check Failure
The valve solenoids have failed the pre-ignition test. This is to detect a faulty
valve solenoid. However, it is possible a wire has dislodged.
• Check that the connections to each solenoid are secure and in place. It
may be that the connections on the ends of the wires need to be tight-
ened a little (e.g. with a pair of pliers) to ensure a robust connection to
the valve terminal.
• Disconnect and reconnect the firebox connectors ensuring they are
firmly pushed into place.
• It could also be that one of the solenoids on the valve inside the fire has
failed. If this is the case the valve will need to be replaced.
Internal Remote
Error
Internal remote error:
• Press the on/o button on the remote to clear the error.
11. Power Failure
In the event of power failure the fire will immediately shutdown and the gas valves will automatically close. If the
remote was turned o after the power cut then the fire will return to standby mode once the electrical supply
is restored until its next use. If however the remote was left in the on mode then the fire will relight within a few
minutes of the electrical supply being restored.
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