Esse Bakeheart - Troubleshooting

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2. OPERATING INSTRUCTIONS
TROUBLESHOOTING
Problem
Cause
Solution
Window glass
blackening
• Wet wood logs
• Use wood logs with 15-
20% moisture content
• Fuel touching glass
window
• Use a poker to move fuel
back within the fire box
• Too little combustion air
• Increase the setting of
the air controller
Fumes emit into
room
• Blocked flue
• Check and remove any
blockage
• Downdraft in flue
• Consult with your
installer, to add flue cowl
or other solution
Fire will not light
• Too little combustion air
• Increase the setting of
the air controller
• Wet wood logs
• Use wood logs with 15-
20% moisture content
• Flue draft is too low
• Consult with your
installer, to rectify
Fire burns too
quickly
• Too much combustion air
• Reduce the setting of the
air controller
• Overly dry wood logs
• Use wood logs with 15-
20% moisture content
• Flue draft is too high
• Consult with your
installer, to rectify