ETC Setup and Connect Guide
Paradigm 18 inch Touchscreen
P-TS18 Touchscreen Page 13 of 15 ETC
[Collect Logs]
Selecting the [Collect Logs] button displays a dialog that begins the collection process of all logs available
on the PTS-18; including any P-VTS data, or Application Shell data. This information can be useful when
troubleshooting.
1: To display the list of logs that have been collected, touch the [Advanced] button. The collected logs
will display in list form.
2: Touch the [Next] button. A dialog displays for entry of additional information about the problems
experienced, requiring the collection of this log data. Follow the instruction on the dialog then touch
the [Next] button to continue.
3: Select the drive to save the log files from the available drives in the dialog, then touch the [Next]
button to continue.
4: When the log files have saved successfully, touch the [Exit] button to close the dialog and return to
the “Advanced” tab.
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