Eureka NER650 User Manual

24 pages

To Next Page

To Next Page

Page #1 background image

Loading...

Page #1 background image

Thank you for purchasing your new Eureka vacuum!

Important instructions

For easy assembly, please take a few moments to read this

owner’s guide.

If you have questions about your new vacuum, please

contact our customer service HELPLINE at 1-800-282-2886.

We’re here to help!

www.eureka.com

Owner’s Guide

NER650

Robotic vacuum cleaner; household type

Table of Contents

Questions and Answers:

D
Darius MirandaAug 21, 2025
How to fix a Eureka NER650 Vacuum Cleaner rolling brush that does not rotate?
- T
  Travis CarpenterAug 21, 2025
  If the rolling brush on your Eureka Vacuum Cleaner does not rotate or gets stuck, triggering an alarm: * Turn over the robot and check the rolling brush for any tangles or stuck debris. * If necessary, remove the brushroll cover to access the brush roll, pull the brushroll out, and use a cleaning tool to remove any tangles or debris. * Clean the brushroll regularly.
K
Krista SantosAug 22, 2025
How to fix Eureka Vacuum Cleaner wheels that are not rotating?
- L
  Lauren KnoxAug 23, 2025
  If the wheels are not rotating or the side brushes are not spinning on your Eureka Vacuum Cleaner, turn over the robot and turn the wheel back and forth to check for hair and debris. Clear the debris and clean the side brush regularly.
W
Walter FrancoAug 25, 2025
How to fix Eureka NER650 Vacuum Cleaner delayed app operations?
- K
  Kathy FosterAug 25, 2025
  If you are experiencing delayed reactions with your Eureka Vacuum Cleaner app, restart the router and reduce the number of users connected to it. Also, check your mobile device's settings to ensure it is connected to Wi-Fi and that the Wi-Fi is working properly.
J
John JohnsonAug 26, 2025
How to fix Eureka NER650 software update failure?
- L
  laurajamesAug 27, 2025
  If the software update fails on your Eureka Vacuum Cleaner, place the robot on the charging dock and ensure it is fully charged. Also, ensure your Wi-Fi connection is stable and the device is properly paired when updating the software.
S
Sarah JonesAug 27, 2025
How to fix Eureka NER650 Vacuum Cleaner robot speaker not working?
- B
  Bryan ArnoldAug 28, 2025
  If the speaker on your Eureka Vacuum Cleaner robot is not working, turn off the silence mode in the app and turn up the volume in the Eureka app.
R
rachelgoodAug 29, 2025
Why is my Eureka NER650 app showing the robot is disconnected?
- M
  Monica RobinsonAug 29, 2025
  If your Eureka Vacuum Cleaner app indicates that the robot is disconnected, try the following: * Reconnect the robot to Wi-Fi. * Restart the router. * Ensure the robot cleaner's power switch is turned on. * If needed, re-add the robot following the initial pairing instructions. * After system startup, long press the network pairing key on the robot for 3 seconds until you hear a beep, then add a new device according to the app's guidelines.
P
payneyvetteAug 31, 2025
What to do if my Eureka Vacuum Cleaner is unable to charge?
- K
  Kenneth PattersonAug 31, 2025
  If your Eureka Vacuum Cleaner is not charging, verify the following: 1. Ensure the power is connected and all plugs are securely connected. 2. Confirm that the metal plates on the robot's bottom and the charging dock's contact points are making proper contact. 3. Check if the robot's power indicator flashes, indicating it's charging, or monitor the power level via the app. 4. If the robot hasn't been used for an extended period, allow it to fully recharge before use. 5. Note that the battery cannot charge below freezing temperatures; ensure the robot is charged and stored at room temperature.
N
Nicole ShieldsSep 1, 2025
What to do if my Eureka NER650 robot is stuck?
- B
  Brandon BrownSep 1, 2025
  If your Eureka Vacuum Cleaner robot is stuck, it should automatically activate its escape mode. If it doesn't, pick it up and move it away from the obstacle. Also, clean any entangled debris or hair from the side brush, and restart the robot to check for normal operation. Remove any obstacles from the area the robot is cleaning.
J
Jennifer KellySep 3, 2025
Why is my Eureka NER650 robot not moving?
- K
  Keith MasseySep 3, 2025
  If your Eureka Vacuum Cleaner robot is not moving, try the following: * Charge the robot. * Place the robot flat against the ground.
S
Shari WebbSep 5, 2025
Why won't my Eureka NER650 turn off?
- A
  Alison OnealSep 5, 2025
  If your Eureka Vacuum Cleaner will not turn off: * Move the robot off of the charging dock, and long press the power key for about 3 seconds, then remove your finger after the power indicator begins to flash. * Turn over the robot, press the red key under the nameplate for 1 second with a small cleaning tool or pointed object.

Eureka NER650 Specifications

General

Brand	Eureka
Model	NER650
Category	Vacuum Cleaner
Language	English

Summary

Important Safeguards

Parts and Components

Robot Part Identification

Quick Assembly and Setup

Side Brush Installation

Charging Dock Setup

Guidance on placing and connecting the charging dock.

Charging and Home Mapping

Robot Charging Procedure

Steps for charging the robot and understanding charging indicators.

Home Mapping Mission

Robot Operation Guide

Startup and Basic Operation

Covers powering on, starting, pausing, and standby modes.

Charging and Shutdown

Details how to return the robot to charge and shut it down.

App and Smart Home Integration

Eureka Robot App Setup

Robot Maintenance Guide

Dustbin Maintenance

Brushroll Maintenance

Component Cleaning Procedures

Troubleshooting Common Issues

Related product manuals

Preview: Eureka NER600

Preview: Eureka NER E10s

Eureka NER E10s

Preview: Eureka NER700 Series

Eureka NER700 Series

Preview: Eureka GROOVE NER300 Series

Eureka GROOVE NER300 Series

Preview: Eureka NES215A

Preview: Eureka NES215C

Preview: Eureka NEN170 Series

Eureka NEN170 Series

Preview: Eureka NEU630 Series

Eureka NEU630 Series

Preview: Eureka NEC180 Series

Eureka NEC180 Series

Preview: Eureka NEU560 series

Eureka NEU560 series

Preview: Eureka NES210 Series

Eureka NES210 Series

Preview: Eureka NEU200 Series

Eureka NEU200 Series