Eversys e'4m - Page 75

Troubleshooting 8
107678 | V1.5-10/2019 75/ 106
W-014
Please change the water filter.
Predefined water amount has been reached.
The water filter has to be changed after its life
time cycle. Otherwise the boilers will be damaged
due to the limescale.
Please call your service technician.
-
W-018 Milk tank empty.
Please refill the milk tank.
Refill the milk tank.
-
W-019 Steam pressure too low for
milk products.
Wait until the steam pressure is high enough to
produce a milk product.
-
W-021 Top piston failure.
The machine tries to unblock
the piston automatically.
Contact service organization. -
W-022 Bottom piston failure front.
The machine tries to unblock
the piston automatically.
Contact service organization. -
W-023 Bottom piston failure rear.
The machine tries to unblock
the piston automatically.
Contact service organization. -
W-024
Milk tank empty.
Please refill the milk tank.
Refill the milk tank.
-
W-025
No grinder turns detected
(grinder rear, bean hopper
rear).
The grinder automatically tries
to start again.
The grinder automatically tries to unblock itself
(that normally solves the problem).
But if it can’t unblock itself after three times, the
grinder is blocked and intervention is necessary
(the warning
W-068 is set).
-
W-027
Date and time incorrect.
Please adjust the date and
time in the display menu and
restart the machine.
- Turn the coffee machine off (main switch and
not standby button!), wait 10s and turn it on
again (that mostly fixes the problem).
- But if the message is still shown after turning
off and on the machine login with manager
password and:
- Adjust the date and time at the front display =>
Main Menu => Display => Date and Time => Set
Date & Time => Check also if the time zone is cor-
rect on the display(s)
If the message still appears after manually set-
ting the date and time and restarting the
machine, please call your service technician.
“11.4.3” on
page 100
W-029 Failure of external EEPROM
(CPU)
Contact service organization. -
W-030 Failure during backup to
external EEPROM (CPU)
Contact service organization. -
W-034 No coffee powder detected
(front).
Please check the powder
chute and press "Continue".
Check the powder chute.
Have you inserted enough powder?
“5.6.6” on page 43
W-035 No coffee powder detected
(rear).
Please check the powder
chute and press "Continue".
Check the powder chute.
Have you inserted enough powder?
“5.6.6” on page 43
# Info message Explanation / Corrective action Refer to