TROUBLESHOOTING
Problem Possible cause Preven on/Cure
Burner doesn't light using knobs or
igniter
Wires or electrode is covered by
cooking residue
Clean wire or electrode using a
cloth and rubbing alcohol
Electrode and burners are wet Wipe with dry cloth
Igni
on electrode cracked or
broken; sparking where cracked
Replace electrode
Burner doesn't light using a match No gas flow Check if propane tank is empty
Coupling nut and regulator are not
fully connected
Unscrew coupling nut about 1/2 to
3/4 turn counterclockwise to
disengage, then
restart threading
the nut. Tighten by hand ONLY, do
not use tools.
Blockage of gas flow Check burner tube and hose
Disconnec on of burner and valve Reconnect
Spider webs or insect nest in
venturi
Clean venturi
Sudden drop in gas flow or reduced
flame height
Burner ports clogged or blocked Clean burner ports
Out of gas Replace cylinder
Irregular flame pa
ern, flame does
not run the full length of burner
Burner ports are clogge
Clean burner ports
Flames turn yellow or orange New burner may have residual
manufacturing oils
Spider webs or insect nest in
venturi
Food residue, grease or seasoning
salt on burner
Poor connec
on of valve to burner
venturi
Burn grill for 15 minutes with
the lid closed
Clean venturi
Clean burner
Assure burner venturi is properly
connected with valve
Flame blows out High or gus ng winds Turn front of grill to face wind or
increase flame height
Low on propane gas Replace cylinder
Flare-up Grease build-up Clean grill
Excessive fat in meat Trim fat from meat before grilling
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