Customer Diagnosis
Complete Loss of Power:
1.) If the scooter has no power when turned on, the first thing to check is that the circuit breaker
underneath the seat* is flipped to the on position. If the circuit breaker is labeled with an “I’ and
an “O”, the “I’ is the on position.
2.) Check that the light on the charger turns from green while plugged just into the wall outlet,
to red when plugged into the scooter and wall outlet.
If neither of these steps returns power or the charger light is staying green, please contact
EWheels service department directly for assistance.
Loss of Throttle Response:
1.) If the throttle does not respond when turned, the first thing to check is the current battery
charge. Look at the battery indicator when the scooter power it turned on. If the scooter is not
displaying a full charge, please fully charge the machine
2.) The only feature of the EW-36 that can cut off power to the motor is the brake sensors that
are within the brake handles. To check the brake sensors, pull the brake handle while looking at
the taillights with the scooter’s power turned on. If the sensors are working correctly, the brake
lights will illuminate when the brake handle is pulled and turn back off when the brake handle is
released.
To Next Page
Loading...
