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© 1997 EXECUTONE
®
Information Systems, Inc.
Medley™
User Operation
2.8 Special Features
The following special features are usually assigned to a limited number of system users.
Changing the System’s Main Greeting
(Day, Night, Holiday, and Auto Modes)
This option is usually assigned only to the system operator. It changes the main greeting
heard when a dialer calls your company’s general number.
• Press the DAY/NIGHT MODE programmable key.
Each time the key is pressed, it changes according to the following sequence: DAY,
NIGHT, HOL, AUTO. (AUTO tells the system to follow the day/night mode tables
programmed by the installer).
Silently Monitoring Other Extensions
(Service Observing)
The service observing capability is assigned to those who need to silently monitor others’
calls in order to aid in quality assurance of call activity. The list of allowed extensions to
observe is programmed by the installer.
1. Press the SERVICE OBSERVING programmable key (or dial code 561) fol-
lowed by the extension number or station key of the extension you want to listen
to.
While observing another station, your display shows who that station is con-
nected to and the duration of the call.
2. To end observing, press the station key again or hang up.
2.9 Help
Help gives you prompts on how to use the phone, on how to use voice mail, on the
current programmed status of any key pressed, and gives you a user tutorial. To access
help:
1. Press the MENU (F1) key.
The caller is put on hold.
2. Press any soft key to hear a description of its use.
NOTE: You do not have to listen to the whole description. You can exit at any
time by following the next step.
3 To exit help, press the MENU (F1) key again. Or wait for help mode to time out.
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