F'real FRLB4 - Product Consistency Issues; Shakes Too Thin or Too Thick

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Shakes are too thin or too thick

TRIGGER: Anyme a blended product has on overly runny or overly thick consistency

Product Temperature:

1. Ensure the display freezer is between 0-6°F.

A. Perform the Squeeze Test. Using a chocolate milkshake, squeeze the middle of the cup. You should be able to squeeze a

dime-size dent in the milkshake.

B. Ensure the product is tempered (see below).

Tempering Process:

1. First check the freezer temperature of your back-stock freezer:

A. If the back-stock freezer is 0°F, see the “Blender Issue” secon below.

B. If the back-stock freezer is below 0°F, Proceed to the next step.

a. When moving product from the back-stock freezer that is less than 0°F, ensure you place the product in the

refrigerated secon with your soda or beer for 45 minutes at the most.

b. Every 15 minutes, perform the Squeeze Test:

i. Using a chocolate milkshake, squeeze the middle of the cup. You should be able to squeeze a dime-size dent in

the milkshake.

ii. If you can put a dent in the side of the shake during the squeeze test, the product is ready to move into the

front display freezer.

Blender Issue:

1. Bring up the LVCBS Status Screen (Press the “Le Arrow” & “OK” buons for 7 seconds unl the Status Screen appears on the

screen) and locate Line J: “Count XXXXmL”

2. Run an Empty Cup Cycle (ECC) to ensure 50-55mL of water is being dispensed into the cup.

A. To perform an ECC, locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” buon for 25

seconds. Ensure you only monitor the notate the number that it counts on Line J: “Count XXXXmL” during the ECC, not

aer. The Count should be between 53-57mL before it resets.

a. If it is between 53-57mL, return to the "Product Temperature" secon above.

b. If it is less than 53mL or more than 57mL:

i. If the amount of water in the cup matches the “Count” on Line J, replace Manifold (Parts Manual: Water

System).

ii. If the amount of water in the cup does NOT match the “Count” on Line J, replace Flow Meter (Parts Manual:

Water System).