7
5. Check the Posion Motor Encoder.
A. Verify that the connector to the encoder is oriented properly. The black wire in the connector should face toward the
front of the blender. Verify that the wires are secure.
6. If the encoder connecons are secure, replace Posion Motor (Parts Manual: Heaters & Posion Motor).
Error 69: Flip-Up Door Misalignment During Blend
TRIGGER: Flip-Up Door closed during blending while carriage posion is sensed as holding it open
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Ensure the consumer removed the foil lid from the frozen product. Open the door and check the chamber for signs of debris.
3. Ensure blender has latest Cup Lid Weight (Parts Manual: Mixing System) and replace as needed.
4. If the error occurred as the cup is traveling into the blending chamber, replace Flip-Up Door Switch (Parts Manual: Switches,
Sensor & Solenoid Lock).
Error 6A: Carriage Switch Acvated or Deacvated at Wrong Carriage Locaon
TRIGGER: Carriage Switch was acvated/deacvated during blending contrary to where the carriage locaon is sensed
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Ensure blender has the latest Firmware Version.
A. Press the “Le Arrow” & “OK” buons for 7 seconds unl the Status Screen appears on the screen. Locate “FWXXXX” in
the top right corner. FW Version should be FW0334.
3. Check the wiring connecon to the Cup Carriage Switch. Ensure the Switch is wired in the normally open conguraon.
A. To locate the Cup Carriage Switch, remove the le side panel of the blender. The carriage switch has two brown wires
connected to it. It is in front of the water manifold.
4. Aer removing the le side panel, start a blend cycle and watch the carriage switch to ensure the switch is engaged all the way
through the blending cycle. If the switch is not staying engaged by the Flip-Up Door Shoe, ensure the FUD Shoe is secure and/or
replace Cup Carriage Switch (Parts Manual: Switches, Sensor & Solenoid Lock).
A. If the Flip-Up Door Shoe is black plasc, replace Flip-Up Door Shoe (Parts Manual: Switches, Sensor & Solenoid Lock).
Error 6B: Home Sensor Malfuncon During Blend
TRIGGER: Home sensor blocked or unblocked at the wrong carriage locaon
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Check the Through-Beam Sensor to ensure there are no foreign substances on the sensing posts. Clean if needed.
3. Check for signs of water damage. Replace Through-Beam Sensor (Parts Manual: Switches, Sensor & Solenoid Lock) as needed.
4. Remove and re-seat the wire connecons on the sensor and LVCB. The connecon on the LVCB is located at TB9 on the lower
right hand side of the board.
5. Bring up the LVCBS Status Screen (Press the “Le Arrow” & “OK” buons for 7 seconds unl the Status Screen appears on the
screen) and locate Line Q: “HomeSn: 1/0”
A. If this value is 0 and the Cup Holder is in the starng (home) posion, replace Through-Beam Sensor (Parts Manual:
Switches, Sensor & Solenoid Lock).
Error 6D: Flip-Up Door Opened During Sanize
TRIGGER: Flip-Up Door opened at any me during the sanize cycle
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Open the front door and verify that the Flip-Up Door is seated properly over the opening of the boom of the chamber. Ensure
that the silicone gasket is securely aached to the Flip-Up Door. If the gasket is coming o, replace Flip-Up Door (Parts Manual:
Inside the Chamber).
3. Remove the le side panel and ensure the Flip-Up Door Switch is securely mounted to the Flip-Up Door channel. Inspect and
remove/reseat wiring connecons as well.
4. Bring up the LVCBS Status Screen (Press the “Le Arrow” & “OK” buons for 7 seconds unl the Status Screen appears on the
screen) and locate Line Q: “FpDrSw: 1/0”
A. If it displays “FpDrSw: 1” and the Flip-Up Door is shut, replace Flip-Up Door Switch (Parts Manual: Switches, Sensor &
Solenoid Lock).
Error 6E: Steamer Thermistor Shorted or Opened
TRIGGER: A short or open circuit of the steamer heater is detected by the LVCB
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Check the thermistor wires and connector on the boom of the Steamer Heater. The heater is located by removing the le side
panel.
A. Connued on next page