6
Blender Error Codes
Error 64: Mix Motor Peak Current Limit Exceeded
TRIGGER: Mix Motor current exceeds 9.5 amps
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Ensure the display freezer is between 0-6°F.
A. Perform the Squeeze Test. Using a chocolate milkshake, squeeze the middle of the cup. You should be able to squeeze a
dime-size dent in the milkshake.
B. Ensure the product is tempered (see the “Too Thick/Too Thin Shakes” secon).
3. Run an Empty Cup Cycle (ECC) to ensure 50-55 mL of water is being dispensed into the cup.
A. To perform an ECC, locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” buon for 25
seconds.
4. Open the front door and spin the Mix Motor Spindle by hand to ensure it spins freely. If the spindle won’t turn or is dicult to
turn, replace Mix Motor (Parts Manual: Mixer System).
5. Remove the right side panels and locate the High Voltage Control Board (HVCB). The board has a high voltage warning scker.
Warning: To work in the electronics bay, turn the blender o and disconnect the blender from the outlet. There are dangerous
voltages in this area that include a risk of electrocuon.
6. Measure DC voltages for the Mix Motor on the HVCB at TB6.
A. At rest: Red wire: 80 VDC, Black wire: 80 VDC
B. In operaon: Red wire: 24 VDC, Black wire: 80 VDC
C. If voltages are out of range, replace HVCB (Parts Manual: Control Boards, Upper)
7. Measure the resistance through the Mix Motor wiring. Resistance should be between 4-6 ohms. If out of range, replace Mix
Motor (Parts Manual: Mixer System).
Error 65: Posion Motor Peak Current Limit Exceeded
TRIGGER: Posion Motor current exceeds 9.5 amps
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Ensure the display freezer is between 0-6°F.
3. Inspect all moving components of the Linear Moon System, checking for obstrucons in the path of the Cup Holder.
4. With the blender turned o, inspect the Posion Motor funconality by liing up on the boom of the Cup Holder. If you are
unable to raise the Cup Holder, replace Posion Motor (Parts Manual: Heaters & Posion Motor).
Error 66: Pump Motor Peak Current Limit Exceeded
TRIGGER: Pump Motor current exceeds 9.5 amps
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Remove the right side panels and locate the High Voltage Control Board (HVCB). The board has a high voltage warning scker.
Warning: To work in the electronics bay, turn the blender o and disconnect the blender from the outlet. There are dangerous
voltages in this area that include a risk of electrocuon.
3. Ensure the wire harness from the Pump Motor is securely connected to the HVCB at TB5 on the right side of the board.
4. Check the fuse for the Pump Motor. The fuse is located on the HVCB at F2 on the upper right side of the board. If the fuse is
blown, replace HVCB (Parts Manual: Control Boards, Upper).
5. Measure DC voltages for Mix Motor on the HVCB at TB6.
A. At rest: Red wire pin to ground: 82 VDC, Black wire pin to ground: 82 VDC
B. If voltages are out of range, replace HVCB (Parts Manual: Control Boards, Upper)
6. Measure the resistance through the Pump Motor wiring. The resistance should be between 8-9 ohms. If out of range, replace
Water Pump Motor (Parts Manual: Water System).
7. Ensure the Rotary Pump Head (RPH) spins freely with lile resistance.
A. Remove all blender panels and disconnect the metal band securing the RPH to the Water Pump Motor (back, boom of
blender). Manually turn the sha key on the RPH. Sha should turn smoothly with lile resistance. If the RPH is dicult
to turn or won’t turn, replace Rotary Pump Head (Parts Manual: Water System).
Error 67: Time-Out Occurred During Blending
TRIGGER: Any blend roune parameter exceeded
1. Reset the blender by pressing “Regular” & “More Thick” buons together for 7 seconds to so-reset the blender.
2. Ensure that the Blending Components are assembled/funconing correctly and are ght.
3. Ensure the display freezer is between 0-6°F.
4. Run an Empty Cup Cycle (ECC) to ensure 50-55 mL of water is being dispensed into the cup.
A. ECC: Locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” buon for 25 seconds.