F'real FRLB4 - Consumer Error Messages; Cup Lid and Front Door Errors; Cup Holder Obstruction Errors

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Error 98: DC Power BUS Over Voltage (120VAC Conguraon)
TRIGGER: When the HVCB senses voltage greater than 190VDC (120VAC conguraon)
1. Turn the blender o, wait 30 seconds and turn it back on.
2. If the error returns, inspect the store’s power setup ensuring the blender is powered correctly.
Error 99: DC Power BUS Over Voltage (220VAC Conguraon)
TRIGGER: When the HVCB senses voltage greater than 425VDC (220VAC conguraon)
1. Turn the blender o, wait 30 seconds and turn it back on.
2. If the error returns, inspect the store’s power setup ensuring the blender is powered correctly.
Consumer Errors
“HEY! Please remove the cup lid completely.”
TRIGGER: The LVCB detects a spike in the Posion Motor current around the me the blending disc would contact the foil lid
1. Ensure the customer is completely removing the foil lid before blending. Check the blending chamber for debris. Run another
shake to make sure the error is cleared.
2. Ensure f’real product cups are not over-lled. A properly lled cup, before blending, will be two-thirds full. If cups are over-
lled or if they are thawed and re-frozen upside down, those shakes will not blend. Try blending a properly lled cup.
3. Open the front door an inspect the Flip-Up Door gasket. If the gasket is damaged or peeling o, replace Flip-Up Door (Parts
Manual: Inside the Chamber).
4. Inspect and ensure the Cup Lid Weight and blending assembly are installed correctly.
5. Check the Linear Moon System and remove any obstrucons that are liming the free movement of the Cup Holder. Including
the area around the opening at the boom of the blending chamber.
“HEY! Please close the front door.”
TRIGGER: Front door is detected as being open when the blender is in an idle state
1. Ensure the front door is completely shut and latched.
2. Verify the Front Door Magnet is in place and not damaged.
3. Verify the Front Door Switch is in place and secure. To nd the Front Door Switch: First, open the front door and remove the
fascia plate surrounding the chamber. Next, remove the right side panel and locate the switch behind the metal tab on the
front of the blender.
4. Bring up the LVCBS Status Screen (Press the “Le Arrow” & “OK” buons for 7 seconds unl the Status Screen appears on the
screen) and locate Line Q: “FrDrSw: 1/0”
A. If this value is “FrDrSw: 1” and door will not close, replace Door Latch Assembly (Parts Manual: Door Latch & Lock System).
B. If this value is “FrDrSw: 0” and door is closed and latched, replace Front Door Switch (Parts Manual: Glossary).
“OOPS! Something’s in the way of the cup holder.”
TRIGGER: Posion Motor detects a current overload (> 1.5A) at any me during the cycle
1. Check the Linear Moon System and remove any obstrucons that are liming the free movement of the Cup Holder. Including
the area around the opening at the boom of the blending chamber.
2. Check the Flip-Up Door. Ensure that the Flip-Up Door is not stuck or broken. If so, replace either Flip-Up Door Lever Assembly
(Parts Manual: Glossary) or Flip-Up Door (Parts Manual: Inside the Chamber), as needed.
3. Check the operaon of the Linear Moon System.
A. Remove the 3 center tail panels behind the Cup Holder. They are held in place by a single Phillips screw.
B. Run an Empty Cup Cycle (ECC).
a. To perform an ECC, locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” buon
for 25 seconds.
C. Observe the Cup Holder as it travels up and then back down. Checking the pulleys, belt and Cup Holder carriage. Look for
any binding, catching, etc. This operaon should be smooth. Replace Cup Holder Carriage (Parts Manual: Front, Lower
Panels), Belt Tensioner with Spring Assembly (Parts Manual: Glossary) or Posion Motor (Parts Manual: Heaters &
Posion Motor), as needed.
4. Bring up the LVCBS Status Screen (Press the “Le Arrow” & “OK” buons for 7 seconds unl the Status Screen appears on the
screen) and locate Line H: “PosMotCurrent: XX.XX” and blend a shake. This value should be less than 1.5A. If this value is over
1.5A, replace Posion Motor (Parts Manual: Heaters & Posion Motor).
5. Check and verify if the Flip-Up Door Solenoid isn't engaged or stuck. If the solenoid is stuck or damaged, replace Flip-Up Door
Solenoid (Parts Manual: Switches, Sensor & Solenoid lock).