Why won't the flame effect start on my Faber Indoor Fireplace?
The flame effect might not start on your Faber Indoor Fireplace due to several reasons: the mains plug may not be properly connected to the wall socket, the water level might be low, or the transducers may not be correctly connected. Ensure the plug is securely connected and the connector(s) for the transducers are properly inserted.
What to do if my Faber e-MatriX Indoor Fireplace won't start and the LEDs blink twice?
If your Faber e-MatriX Indoor Fireplace won't start or has stopped working and the LEDs are blinking twice, it could be due to a low water level or an activated absorption valve. First, switch the mains switch of the control box to the OFF position. Then, check all connections for water leakage and ensure that the ball valves are open.
Why is my Faber e-MatriX 800 remote not working?
If your Faber Indoor Fireplace remote isn't working, it could be due to low batteries, the remote not being paired with the receiver, or the distance to the fire being too great. Try placing new batteries in the remote. If that doesn't work, see Chapter 9 (remote control).
What to do if the flame effect is too high and there is too much smoke in my Faber Indoor Fireplace?
If the flame effect is too high and there's too much smoke in your Faber Indoor Fireplace, the extract fan might not be working. Check if the fan, which is mounted at the top inside the fire, is running.
What does it mean if my Faber e-MatriX Indoor Fireplace won't operate and the LEDs blink four times?
If your Faber e-MatriX Indoor Fireplace won't operate and the LEDs blink four times, it indicates that the water filling time is too long. Switch the mains switch of the control box to the OFF position and check all connections for water leakage. Also, close the ball valves and inspect the mesh filter for clogs by unscrewing its base.
Why is the flame effect too low on the highest setting on my Faber e-MatriX 800?
If the flame effect is too low even on the highest setting, it could be that the transducers and/or air filter are dirty. In this case, call for maintenance.
What does it mean if my Faber e-MatriX Indoor Fireplace won't operate and the LEDs blink once every eight seconds?
If your Faber e-MatriX Indoor Fireplace won't operate and the LEDs blink once every eight seconds, the water level is likely too high. Check the electromechanical valve in the Control box.
What to do if my Faber e-MatriX Indoor Fireplace will not start or stopped and the LEDs continuously blink twice?
If your e-MatriX will not start or has stopped working and the LEDs are continuously blinking twice, it could be due to: * Low water level. Refer to "Check Water Connections for Leaks" on page 15. * The absorption valve being activated. Refer to "Resetting Absorption Valve" on page 22.
Why is the flame effect too high and there is too much smoke in my Faber Indoor Fireplace?
If the flame effect is too high and there is too much smoke, it could be due to: * The exhaust fan not working. Ensure the fan, located at the top inside the fireplace, is running. * The air filter not being in place. Ensure the air filter is in the correct position, see page 20.
What to do if my Faber e-MatriX Indoor Fireplace will not operate, the LEDs continuously blink four times?
If your e-MatriX will not operate and the LEDs continuously blink four times, it indicates that the water filling time is too long. To resolve this: 1. Switch the mains switch of the Control box to the OFF position. 2. Check connections for water leakage. 3. Close the ball valves. 4. Unscrew the mesh filter base and remove any dirt or debris.
General| Model | e-MatriX 800 |
|---|---|
| Category | Indoor Fireplace |
| Fuel Type | Electric |
| Viewing Area Width | 800 mm |
| Control | Remote Control |
| Adjustable Flame | Yes |
| Adjustable Fuel Bed | Yes |
| Voltage | 230 V |
| Frequency | 50 Hz |
| Thermostat | Yes |
| Remote Control | Yes |
| Timer | Yes |
| Color | Black |
| Fuel Bed | LED |
| Power | 2000 W |
| Flame Effect | 3D |
| Safety Features | Overheat Protection |
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