FältCom 252236 - 8 Repair Return Procedure; 9 Contact Information

162236M User Manual GSM Gateway Page 20 of 20
8. Repair return procedure
Fält Communications AB only accepts returns that have a valid a RMA number. Please contact Fält
Communications AB support to receive a RMA number.
Repaired products are sent back to customers as a regular post parcel with freight paid on the
assumption that the product is covered by warranty. If the investigation shows that the re-turned
product has no defects the customer is charged a service fee and freight. The customer can ask for a
quotation for repair of product not covered by warranty.
9. Contact Information
Support:
Tel:+ 46 (0)90 18 39 27
E-mail: support.liftphones@faltcom.se
Fält Communications AB
Vasagatan 23
SE-903 29 UMEÅ, Sweden
Phone: + 46 (0)90 18 39 00
Fax: + 46 (0)90 18 39 29
Homepage: www.faltcom.com