Fiil CC nano - User Manual

Questions and Answers

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stephaniedunnJul 29, 2025
What to do if my Fiil CC nano Headphone earbuds won’t pair with a Bluetooth device?
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  tammy31Jul 29, 2025
  If your Fiil Headphone earbuds are not pairing with your Bluetooth device, try the following: First, turn the Bluetooth feature on your device off and then on again. If that doesn’t work, delete your FIIL CC nano earbuds from the Bluetooth list on your device and pair them again. As a last resort, move your Bluetooth device closer to the earbuds, ensuring there are no obstructions or interference.
J
James CampbellAug 4, 2025
Why is there no sound coming from my Fiil CC nano Headphone earbuds?
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  Scott MatthewsAug 4, 2025
  If you're experiencing a lack of sound from your Fiil Headphone earbuds, here’s what you can do: * Ensure the earbuds are powered on. * Check the battery level and charge if necessary. * Increase the volume on both your earbuds and the connected Bluetooth device. * Press the Power/Bluetooth button to confirm the correct device is connected. * Move your Bluetooth device closer to the earbuds, away from potential interference.
D
Debbie FloresAug 10, 2025
How to fix Fiil CC nano earbuds that won’t charge?
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  Diana RodriguezAug 10, 2025
  If your Fiil Headphone earbuds aren't charging, try these steps: First, use the USB-C cable included in the accessories to connect the earbuds to the charger, ensuring a firm connection at both ends. If that doesn't work, try using a different charging cable or charger. Also, make sure the charging pole contacts on the earbuds are clean and dry. Secure both ends of the USB cable. Finally, if the earbuds have been exposed to extreme temperatures, allow them to return to room temperature before attempting to charge again.
S
Stephanie ShannonAug 16, 2025
How to resolve poor sound quality on Fiil CC nano Headphone?
- Y
  yolandasavageAug 17, 2025
  To troubleshoot poor sound quality on your Fiil Headphone earbuds, try these steps: Disconnect any second device that may be connected. Move your Bluetooth device closer to the earbuds, ensuring it's away from obstructions or interference. Also, clear any debris or wax buildup from the earbuds and nozzles.
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jacqueline50Aug 23, 2025
What to do if my Fiil CC nano earbuds won’t turn on?
- M
  michellerodriguezAug 23, 2025
  If your Fiil Headphone earbuds are not turning on, first, try powering on the earbuds. If they still don't turn on, charge the battery.

Summary

Important Safety Instructions

Health and Safety Precautions

Safety guidelines for product use, volume, driving, children, and medical device interaction.

Product Care and Maintenance

Instructions for keeping the product dry, clean, and using approved accessories.

Battery Safety Warnings

Risks associated with the lithium polymer battery and proper charging methods.

Specifications and Disclaimer

fiil+ App Download and Usage

Guide to downloading and utilizing the fiil+ App for earbud configuration.

Whats Included

Main User Interface Overview

Earbud Components

Identification of LED indicator, microphone, and touch control on the earbud.

Charging Case Components

Identification of charging ports and indicators on the charging case.

Getting Started and Usage

Initial Setup

Steps for initial activation, including film removal and charging.

How to Wear the Earbuds

Guidance on proper earbud fit for stability and optimal call performance.

Bluetooth Connectivity

Bluetooth Pairing Process

Steps to pair the earbuds with a device for the first time or re-pairing.

Establishing the Connection

Instructions for connecting the earbuds to a mobile device via Bluetooth settings.

Multipoint Bluetooth Functionality

Enabling Multipoint Mode

Procedure to activate the multi-point connection feature using the fiil+ App.

Connecting a Second Device

Steps to connect the earbuds to an additional mobile device.

Touch Controls - Basic Operations

Powering On and Off

Methods for turning the earbuds on and off.

Managing Calls

Instructions for answering and ending phone calls via touch.

Touch Controls - Advanced Functions

Rejecting Incoming Calls

How to reject a call using touch gestures.

Music Playback Control

Instructions for playing and pausing music using touch controls.

Activating Voice Assistant

Procedure to activate Siri or other voice assistants.

Touch Controls - Customization

Volume and Track Control

Using touch gestures for volume adjustment and track skipping.

Earbud Reset Procedure

Steps to manually reset the earbuds if they encounter issues.

Understanding Charging Indicators

Explanation of LED indicators for charging status.

Product Specifications

Warranty and Support Information

Fiil CC nano Specifications

General

Driver Type	Dynamic
Bluetooth Version	5.2
Battery Life (with Case)	30 hours
Charging Port	USB-C
Water Resistance	IPX4
Type	True Wireless
Frequency Response	20 Hz - 20 kHz
Charging Time (Earbuds)	1.5 hours
Charging Time (Case)	2 hours
Codecs	SBC, AAC
Microphone	Yes
Touch Controls	Yes
Voice Assistant	Yes
Active Noise Cancellation	No
Ambient Mode	No
Impedance	16Ω