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4. What should I do if the system crashes or freezes?
A: Please hold the power button and play button for around 10 seconds to force a reboot. If that
doesn't work, please contact us by sending email to support@fiio.com.
5. How to set the player to prevent unintentional button press while in lockscreen?
A: You can go to Settings->Key-lock settings->Custom lockscreen settings to set what buttons will
be available in lockscreen (this will not affect any of the button functions when the screen is on).
6. Why can't I search any stations using the FM Radio?
A: Headphone is the antenna of M7's FM radio, please make sure the headphones are correctly
inserted and go to settings>FM Radio to select the correct region for you. If it still doesn't work after
that, please try to exist FM radio and enter it again or reboot M7 to try again.
7. Does the M7 support lyrics display?
A: Yes. The .lrc lyrics file and the track file should have the same file name be put under the same
folder. While in the Now Playing menu, swipe from right to left on the album art display area to
enable the lyrics display.
8. How to adjust the volume?
A: You can scroll the side volume wheel to adjust the volume. And when the volume bar shows up at
the top of the screen, click the volume bar to enter the volume adjustment menu. Then slide your
finger around within the volume circle for fast adjustment.
9. How to find the Play mode, EQ and Add to favorites functions?
A: While in the Now Playing menu, tap on the album art display area, and you will see the
corresponding function icons.
10. Can I install any third-party apps on the M7?
A: M7 runs on deeply customized system and doesn't support app installation.
11. How to upgrade the M7?
A: a) Download the firmware file from FiiO website then copy the firmware package file to the
micro SD card. (The firmware file we upload is generally zip file, and please do not unzip it.)
b) Open "Technical Support" app on the M7, click "Firmware Update", and select the firmware
package file to upgrade.
12. How to set the date and time on the M7?
A: You can enter the Settings menu from the desktop (home screen) then enter General->Date &
time to set the date and time.
13. Does M7 support USB audio out?
A: Yes. But currently it can only guarantee the stable connection with FiiO Q1 Mark II, Q5 or Chord
Mojo (this requires the exclusive Type C to Micro USB cable from FiiO, the CL06).
14. Why I cannot connect my Bluetooth headphone to the M7?
A: When using the Bluetooth headphone with the M7 for the first time, you need pair the two
devices. Please make sure that the Bluetooth headphone is in pairing mode (just like the very first
time that you use the Bluetooth headphone with other devices). When the Bluetooth headphone is in
pairing mode, turn on Bluetooth on the M7 and search for the headphone to connect.
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