20
Manufacturers warranty
The purchaser automatically receives a 2 year Manufacturer’s Warranty with the purchase of this
Product covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any part of
the Product, the serial number of which appears on the Product, which is found to be defective
within TWO YEARS of the date of purchase.
This warranty DOES NOT cover
A
Service calls which are not related to any defect in the Product. The cost of a service call will be
charged if the problem is found not to be a Product fault. For example:
1. Correcting the installation of the Product.
2. Instructing you how to use the Product.
3. Replacing house fuses or correcting house wiring or plumbing.
4. Correcting fault(s) caused by the user.
5. Noise or vibration that is considered normal, eg. drain/fan sounds, regeneration noises
or user warning beeps.
6. Correcting damage caused by pests, eg. rats, cockroaches etc.
7. Poor drying performance due to incorrect installation eg. no venting system fitted, dryer
vent against a wall, blocked lint filter.
8. Poor drying performance due to incorrect loading eg. overloading or underloading.
9. Damage from articles in the drum eg. bra wires, pens, crayons, dye transfer or flammable
material.
10. Dryer not heating due to timer dial being turned anticlockwise.
B
Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s User Guide.
C
Defects to the Product caused by accident, neglect, misuse or Act of God.
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E
Normal recommended maintenance as set out in the Product’s User Guide.
F
Repairs when the appliance has been dismantled, repaired or serviced by other than an
AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer.
G
Pick-up and delivery.
H
Transportation or travel costs involved in the repair when the Product is installed outside the
AUTHORISED CUSTOMER SERVICE CENTRE’S normal service area.
An Authorised Service Agent must provide service under this Manufacturer’s Warranty (Refer
to the Customer care section at the back of this book). Such service shall be provided during
normal business hours. This warranty certificate should be shown when making any claim.
Note
This Warranty is an extra benefit and does not affect your legal rights under local consumer laws
and applies only to Product purchased in New Zealand and Australia.
Please keep this User Guide in a safe place.
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