47
TROUBLESHOOTING
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Spin speed
sounds slower
than normal.
Clothes are unevenly
distributed in the bowl.
Washer has compensated by
lowering the spin speed.
The outer wash bowl may
still be hot from being filled
with hot water.
The washer has slowed the spin
speed as a protective measure.
Washer is
continually going
out of balance.
Washer may not be level. Check the washer is level and does
not rock in any direction. (Refer to
‘Installation instructions – Levelling
instructions’ page9).
Too much water for the load Ensure an appropriate water level is
selected for the load size (or select
‘Auto’ water level).
Refer to ‘Changing pre-set options
– Out of balance’ page38 for more
information to change the out of
balance recovery mode.
Too much or too
little water when
filling on auto
water level.
The washer needs to
determine the correct water
level for the load.
Refer to the ‘Wash options’ section
page28.
Some loads do not
suit ‘Auto’ water level,
egpillows.
Manually select the most
appropriate water level for the load.
Washer is making
noises.
Banging.
Load is out of balance. Touch
and redistribute the load.
Other noises. Refer to the ‘Caring for your washer’
section.
Small puddle
coming from
under the washer.
The water level is too high
for the amount of clothes
and has caused excessive
splashing.
Select a lower water level. (Refer
to ‘Wash options – Water level’
page28).
Large bulky garments
(egpillows, duvet) can
cause splashing.
Wash on the ‘Delicate’ cycle. (Refer
to ‘Wash options – Washing bulky
items’ page32).
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