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Syncing your tracker data to your Fitbit account
Once you've set up and started using Zip, you'll need to make sure it regularly
transfers (syncs) its data to Fitbit so you can track your progress, see your exercise
history, earn badges, analyze your sleep logs, and more on your Fitbit dashboard. A
daily sync is recommended but not required.
The Fitbit apps use Bluetooth Low Energy (BLE) technology to sync with your Fitbit
tracker. Each time you open the app it will sync if the tracker is nearby, and the app
will also sync periodically throughout the day if you have the all-day sync setting
enabled. If you’re running the Fitbit app on a Windows 10 PC that doesn’t have
Bluetooth, you’ll need to make sure the tracker is connected to the computer.
Fitbit Connect on a Mac® also uses Bluetooth for syncing (if available), otherwise
you’ll need to make sure your wireless sync dongle is plugged into the computer.
Fitbit Connect on a PC requires that you plug in your wireless sync dongle. You can
force Fitbit Connect to sync at any time or it will happen automatically every 15
minutes if:
•! The tracker is within 15-20 feet of your computer and has new data to upload
(meaning if you haven’t moved, an automatic sync won’t occur).
•! The computer is powered on, awake, and connected to the Internet.
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