TROUBLE SHOOTING
Partsavailableassparesareidentiedonpage5withanasterisk*.Pleasecontactcustomer
servicetopurchasesparesforyourBrewer.Besidesthepartsidentied,theBrewerhasno
other user-serviceable parts.
SPARE PARTS
15
The Indicator Lights display a sequence
other than those mentioned above.
The Pack Door cannot be closed.
The pack cannot be pierced.
The Brewer makes a “pop” sound shortly
after the Selection button is pressed.
The amount of beverage dispensed is
repeatedly too small/high and/or is
dispensing too slowly
Water leaks from the Brewer.
Liquid splashes out of, or misses the cup
altogether.
Contact Customer service.
CheckthatthePackDooriscorrectlytted
totheBrewer.Refertopage11forfurther
information.
Note: When closing the Pack Door after
inserting a pack, you will feel some resistance.
Closing the Pack Door will pierced the seal of
the freshpack and is perfectly normal.
Check that the pack is correctly inserted, and
thatthePackDooriscorrectlyttedtothe
Brewer.
Occasionallya“pop”maybeheardatthe
startofabeveragebeingbrewed;thisis
normalandisconrmationoftheoptimal
freshness of your beverage.
TheBrewerisdesignedtobeusedwiththe
WaterFiltersupplied.Ensurethisisinstalled
intheColdTank.ReplacementWaterFilters
can be purchased by contacting customer
service.
The boiler and internal parts of the machine
mayhavebecomeblockedwithscale.Refer
tothesectionDE-SCALINGYOURBREWER
onpage13forfurtherinformation.
Ensure the Pack Door is fully closed when
brewing beverages.
EnsuretheColdTankhasnotbeenlled
beyondthe“MAX”indicationline.
Ensure the Drip Tray is not overflowing.
Inallothercases,switchoandunplugthe
Brewerimmediatelyandcontactcustomer
service.
EnsuretheBrewHeadisasclosetothetop
of the cup as possible during brewing.
Ensure your cup or mug is placed in the
centreoftheCupStand.