10. Warranty
10.1 FLIR Test & Measurement 2 year/10 year Limited Warranty
Congratulations! You (the “Purchaser”) are now the owner of a world-class FLIR Imaging Test and Measurement
product. A qualifying FLIR Imaging Test and Measurement product (the “Product”) purchased either directly
from FLIR Commercial Systems Inc. and affiliates (FLIR) or from an authorized FLIR distributor that Purchaser
registers on-line with FLIR is eligible for coverage under FLIR’s industry-leading 2-10 Limited Warranty, subject
to the terms and conditions in this document. This warranty only applies to purchases of Qualifying Products
(see below) purchased after July 2014 and only to the original Purchaser of the Product.
PLEASE READ THIS DOCUMENT CAREFULLY; IT CONTAINS IMPORTANT INFORMATION ABOUT THE PRODUCTS
THAT QUALIFY FOR COVERAGE UNDER THE 2-10 LIMITED WARRANTY, PURCHASER’S OBLIGATIONS, HOW TO
ACTIVATE THE WARRANTY, WARRANTY COVERAGE, AND OTHER IMPORTANT TERMS, CONDITIONS,
EXCLUSIONS AND DISCLAIMERS.
1. PRODUCT REGISTRATION. To qualify for FLIR’s 2-10 Limited Warranty, the Purchaser must fully register the
Product directly with FLIR on-line at www.flir.com WITHIN Sixty (60) DAYS of the date the Product was
purchased by the first retail customer (the “Purchase Date”). PRODUCTS THAT ARE NOT REGISTERED ON-LINE
WITHIN Sixty (60) DAYS OF THE PURCHASE DATE OR PRODUCTS WHICH DO NOT QUALIFY FOR THE 2-10
WARRANTY WILL HAVE A LIMITED ONE YEAR WARRANTY FROM THE DATE OF PURCHASE.
2. QUALIFYING PRODUCTS. Upon registration, a list of thermal Imaging Test and Measurement Products that
qualify for coverage under FLIR’s 2-10 Warranty can be found at www.flir.com/testwarranty
3. WARRANTY PERIODS. The 2-10 Limited Warranty has two separate periods of warranty coverage (the
“Warranty Period”), depending on the Imaging Test and Measurement Product part:
Product components (excluding thermal imaging sensor) are warranted for a period of two (2) years from the
Purchase Date;
Thermal imaging sensor is warranted for a period of ten (10) years from the Purchase Date.
Any Product that is repaired or replaced under warranty is covered under this 2-10 Limited Warranty for one
hundred eighty days (180) days from the date of return shipment by FLIR or for the remaining duration of the
applicable Warranty Period, whichever is longer.
4. LIMITED WARRANTY. In accordance with the terms and conditions of this 2-10 Limited Warranty, and except
as excluded or disclaimed in this document, FLIR warrants, from the Purchase Date, that all fully registered
Products will conform to FLIR’s published Product specifications and be free from defects in materials and
workmanship during the applicable Warranty Period. PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS
WARRANTY, AT FLIR’S SOLE DISCRETION, IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS IN A
MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY FLIR. IF THIS REMEDY IS ADJUDICATED TO BE
INSUFFICIENT, FLIR SHALL REFUND PURCHASER’S PAID PURCHASE PRICE AND HAVE NO OTHER OBLIGATION OR
LIABILITY TO BUYER WHATSOEVER.
5. WARRANTY EXCLUSIONS AND DISCLAIMERS. FLIR MAKES NO OTHER WARRANTY OF ANY KIND WITH
RESPECT TO THE PRODUCTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF PURCHASER HAS
NOTIFIED FLIR OF ITS INTENDED USE FOR THE PRODUCTS), AND NON-INFRINGEMENT ARE EXPRESSLY
EXCLUDED FROM THIS AGREEMENT.
THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE PRODUCT MAINTENANCE, AND SOFTWARE UPDATES. FLIR
FURTHER EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE ALLEGED NONCONFORMITY IS DUE
TO NORMAL WEAR AND TEAR OTHER THAN SENSORS, ALTERATION, MODIFICATION, REPAIR, ATTEMPTED
REPAIR, IMPROPER USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE, IMPROPER STORAGE, FAILURE TO
FOLLOW ANY PRODUCT INSTRUCTIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT OR OTHERWISE), OR ANY
OTHER IMPROPER CARE OR HANDING OF THE PRODUCTS CAUSED BY ANYONE OTHER THAN FLIR OR FLIR’S
EXPRESSLY AUTHORIZED DESIGNEE.
THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT BETWEEN PURCHASER AND FLIR AND
SUPERSEDES ALL PRIOR WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND UNDERSTANDINGS
BETWEEN PURCHASER AND FLIR. THIS WARRANTY MAY NOT BE ALTERED WITHOUT THE EXPRESS WRITTEN
CONSENT OF FLIR.
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