FLIR TG54 - Warranty Information and Policy; FLIR 5-Year Limited Warranty Details

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FLIRTG54_TG56UserManual27DocumentIdentifier:TG54_TG56‐en‐US_AA
11WarrantyInformation
11.1FLIRTest&Measurement5yearLimitedWarranty
AqualifyingFLIRTestandMeasurementproduct(the“Product”)purchasedeitherdirectlyfromFLIRCommercialSystemsInc.
andaffiliates(FLIR)orfromanauthorizedFLIRdistributororresellerthatPurchaserregisterson‐linewithFLIRiseligiblefor
coverageunderFLIR’sLimitedWarranty,subjecttothetermsandconditionsinthis
document.Thiswarrantyonlyappliesto
purchasesofQualifyingProducts(seebelow)purchasedandmanufacturedafterApril1,2015.
PLEASEREADTHISDOCUMENTCAREFULLY;ITCONTAINSIMPORTANTINFORMATIONABOUTTHEPRODUCTSTHATQUALIFY
FORCOVERAGEUNDERTHELIMITEDWARRANTY,PURCHASER’SOBLIGATIONS,HOWTOACTIVATETHEWARRANTY,
WARRANTYCOVERAGE,ANDOTHER
IMPORTANTTERMS,CONDITIONS,EXCLUSIONSANDDISCLAIMERS.
1.PRODUCTREGISTRATION.ToqualifyforFLIR’sLimitedWarranty,PurchasermustfullyregistertheProductdirectlywithFLIR
on‐lineathttp://www.flir.com/testwarrantywithinSixty(60)DAYSofthedatetheProductwaspurchasedbythefirstretail
customer(the“PurchaseDate”).QualifyingPRODUCTSTHATARE
NOTREGISTEREDON‐LINEWITHINSIXTY(60)DAYSOFTHE
PURCHASEDATEWILLHAVEALIMITEDONEYEARWARRANTYFROMDATEOFPURCHASE.
2.QUALIFYINGPRODUCTS.Uponregistration,TestandMeasurementproductsthatqualifyforcoverageunderFLIR’sLimited
Warrantyare:TG5xnotincludingaccessorieswhichmayhavetheirown
warranty.
3.WARRANTYPERIODS.TheapplicableLimitedWarrantyPeriodmeasuredfromthePurchasedataare:
Products LimitedWarrantyPeriod
TG5x FIVE(5)Years
AnyProductthatisrepairedorreplacedunderwarrantyiscoveredunderthisLimitedWarrantyforonehundredeightydays
(180)daysfromthedateofreturnshipmentbyFLIRorfortheremainingdurationoftheapplicableWarrantyPeriod,whichever
islonger.
4.LIMITEDWARRANTY.Inaccordancewiththeterms
andconditionsofthisLimitedWarranty,andexceptasexcludedor
disclaimedinthisdocument,FLIRwarrants,fromthePurchaseDate,thatallfullyregisteredProductswillconformtoFLIR’s
publishedproductspecificationsandbefreefromdefectsinmaterialsandworkmanshipduringtheapplicableWarranty
Period.PURCHASER’SSOLEAND
EXCLUSIVEREMEDYUNDERTHISWARRANTY,ATFLIR’SSOLEDISCRETION,ISTHEREPAIROR
REPLACEMENTOFDEFECTIVEPRODUCTSINAMANNER,ANDBYASERVICECENTER,AUTHORIZEDBYFLIR.IFTHISREMEDYIS
ADJUDICATEDTOBEINSUFFICIENT,FLIRSHALLREFUNDPURCHASER’SPAIDPURCHASEPRICEANDHAVENOOTHER
OBLIGATIONORLIABILITYTO
BUYERWHATSOEVER.
5.WARRANTYEXCLUSIONSANDDISCLAIMERS.FLIRMAKESNOOTHERWARRANTYOFANYKINDWITHRESPECTTOTHE
PRODUCTS.ALLOTHERWARRANTIES,EXPRESSORIMPLIED,INCLUDINGBUTNOTLIMITEDTOIMPLIEDWARRANTIESOF
MERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE(EVENIFPURCHASERHASNOTIFIEDFLIROFITSINTENDEDUSE
FOR
THEPRODUCTS),ANDNON‐INFRINGEMENTAREEXPRESSLYEXCLUDEDFROMTHISAGREEMENT.
THISWARRANTYEXPRESSLYEXCLUDESROUTINEPRODUCTMAINTENANCE,SOFTWAREUPDATES,ANDREPLACEMENTOF
FUSES,ORDISPOSABLEBATTERIES.FLIRFURTHEREXPRESSLYDISCLAIMSANYWARRANTYCOVERAGEWHERETHEALLEGED
NONCONFORMITYISDUETONORMALWEARANDTEAR,OTHERALTERATION,MODIFICATION,REPAIR,ATTEMPTED
REPAIR,
IMPROPERUSE,IMPROPERMAINTENANCE,NEGLECT,ABUSE,IMPROPERSTORAGE,FAILURETOFOLLOWANYPRODUCT
INSTRUCTIONS,DAMAGE(WHETHERCAUSEDBYACCIDENTOROTHERWISE),ORANYOTHERIMPROPERCAREORHANDINGOF
THEPRODUCTSCAUSEDBYANYONEOTHERTHANFLIRORFLIR’SEXPRESSLYAUTHORIZEDDESIGNEE.
THISDOCUMENTCONTAINSTHEENTIREWARRANTYAGREEMENT
BETWEENPURCHASERANDFLIRANDSUPERSEDESALL
PRIORWARRANTYNEGOTIATIONS,AGREEMENTS,PROMISESANDUNDERSTANDINGSBETWEENPURCHASERANDFLIR.THIS
WARRANTYMAYNOTBEALTEREDWITHOUTTHEEXPRESSWRITTENCONSENTOFFLIR.
6.WARRANTYRETURN,REPAIRANDREPLACEMENT.Tobeeligibleforwarrantyrepairorreplacement,Purchasermustnotify
FLIRwithinthirty
(30)daysofdiscoveringofanyapparentdefectinmaterialsorworkmanship.BeforePurchasermayreturna
Productforwarrantyserviceorrepair,Purchasermustfirstobtainareturnedmaterialauthorization(RMA)numberfromFLIR.
ToobtaintheRMAnumberOwnermustprovideanoriginalproofofpurchase.Foradditional
information,tonotifyFLIRofan
apparentdefectinmaterialsorworkmanship,ortorequestanRMAnumber,visithttp://www.flir.com.Purchaserissolely