Fluance RT80/RT81 User Manual
19
Warranty
Thank you for choosing Fluance! We guarantee your investment in our products is a solid one.
High performance components combined with quality craftsmanship allow us to maintain the
highest possible production standards. All items are guaranteed against defects in materials and
craftsmanship. Fluance has outstanding quality control; if something should go wrong with any
of our products, we will repair it free of charge within the warranty period. If the product cannot
be repaired, we will replace the product. If the product has been discontinued, we will replace the
product with either the newest version of said product or current equivalent. In the event that Flu-
ance replaces a product under warranty, the replacement would only carry the original warranty
from the original date of purchase.
Warranty Period
The Fluance products listed below are warranted for parts and labor for the stated period from
the date of original purchase and are subject to the terms and conditions of the warranty.
• Home Audio Passive Speakers: Lifetime Warranty
• Active/Powered Speakers: Two Year Warranty
• HiFi Turntables: Two Year Warranty
• Batteries (For Powered Speakers): One Year Warranty
Warranty Exclusions
• Products purchased from a dealer not authorized by Fluance.
• Products with the serial number defaced, altered or missing.
• Defects resulting from disaster, accident, abuse, misuse, lightning, power surges, neglect,
unauthorized modification or water damage.
• Defects or damage as a result of repairs performed by a person or party not authorized
by Fluance.
• Defects or damage occurring during shipping (claims should be made with the shipping
company).
• Defect or damage as a result of connecting a product to an outlet with the incorrect voltage.
Voltage converters must be used where applicable.
• Consumable parts including, but not limited to, batteries, styli, and rubber belts.
To Obtain Warranty Service
Should your product require warranty service, please contact us at www.fluance.com/contact
or call us at 1-888-617-6863 to set up a Return Authorization. Products returned without a valid
Return Authorization number will be refused.
Fluance products must be returned in their original packaging. Our products are packaged spe-
cially to protect them from any damage during shipping, and without this packaging the return
shipment could get damaged.
This warranty does not cover the shipping cost, insurance, or any other incidental charges. Prod-
ucts shipped for warranty service must be pre-paid by the customer, and Fluance will cover the
cost to ship the repaired or replaced product back to the customer.
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