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Follett HCC700A - User Manual

Follett HCC700A
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HCC700A, HCC700W, HCD700A, HCD700W Ice Machines
(Self-contained)
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Following installation, please forward this manual
to the appropriate operations person.
Operation and Service Manual
Serial Numbers After H58642
Order parts online
www.follettice.com
00988170R08

Table of Contents

Questions and Answers

  • A
    arellanovalerieAug 21, 2025
    Why is my Follett HCC700A not making ice but has HI PRESSURE?
    • C
      Chelsea DominguezAug 21, 2025
      If your Follett Ice Maker displays a HI PRESSURE error and isn't making ice, it could be due to several reasons: * High ambient temperatures exceeding 100°F (38°C). In this case, air condition the area to below 100°F (38°C). * Poor ventilation or air recirculation. Reposition the ice machine or properly ventilate the area, ensuring the exhaust doesn't recirculate. * A clogged condenser (for air-cooled models). Clean the condenser grille. * Lack of water flow through the condenser (for water-cooled models). Restore water flow to the condenser. * Fan malfunction, indicated by blocked fan blades, no fan output from the PC board, or a faulty fan motor. Correct the airflow by removing any blockage from fan blades, replacing the PC board, or replacing the fan motor.
  • M
    melissa67Aug 23, 2025
    What to do if Follett HCC700A Ice Maker is not making ice and shows HI AMPS?
    • M
      michael77Aug 25, 2025
      If your Follett ice machine isn't making ice and displays a HI AMPS error, it could be due to poor water quality causing ice to jam the auger, a damaged shuttle mechanism, intermittent drive output from the PC board leading to evaporator freeze-up, or the gearmotor being unplugged. Try cleaning the ice machine and increasing the flushing frequency. If necessary, replace or repair the shuttle mechanism, or replace the PC board. Ensure the gearmotor is properly plugged in.
  • M
    megan47Aug 26, 2025
    What causes Follett HCC700A to be in TIME DELAY without full bin?
    • F
      Franklin GarciaAug 26, 2025
      If your Follett Ice Maker is in TIME DELAY mode even when the bin isn't full, it could be due to ice jamming caused by an improperly installed transport tube, a shuttle stuck in the up position, a damaged or improperly installed thermostat, or the transport tube backing out of the coupling. Ensure correct transport tube routing and repair or replace the shuttle mechanism if needed. Replace or reposition the thermostat, and correct the coupling installation.
  • T
    trangelAug 28, 2025
    What to do if Follett HCC700A is not making ice and shows HI PRESSURE?
    • C
      Christopher ShawAug 28, 2025
      If your Follett ice machine is not making ice and shows a HI PRESSURE error, it may be due to high ambient temperatures exceeding 100°F (38°C), poor ventilation or air recirculation, a clogged condenser (for air-cooled models), no water flow through the condenser (for water-cooled models), or fan issues such as blocked fan blades, no fan output from the PC board, or a faulty fan motor. You can try to air condition the area to below 100°F (38°C), reposition the ice machine or properly ventilate the area to prevent exhaust recirculation. Clean the condenser grille if it's air-cooled, or restore water flow to the condenser if it's water-cooled. For fan issues, remove any blockage from fan blades, replace the PC board, or replace the fan motor.
  • J
    james38Aug 29, 2025
    What to do if Follett Ice Maker is not making ice due to a drain clog?
    • K
      Kaitlin ReyesAug 30, 2025
      If your Follett ice machine isn't making ice due to a drain clog, it could be caused by a kinked or plugged drain hose, improper flow or drain routing/pitch causing water backup, high TDS levels and a leaking drain solenoid causing a clog, or no vent on the external drain line. Try removing any kinks or blockages from the drain hose, re-routing the flow or drain, cleaning the area around the drain sensor and/or replacing the drain solenoid valve, or adding a vent to the drain line.
  • A
    Amanda EvansSep 1, 2025
    What to do if Follett HCC700A is not making ice and shows LO WATER?
    • H
      Hailey ThorntonSep 1, 2025
      If your Follett Ice Maker is not making ice and shows a LO WATER error, it could be due to an insufficient water supply, low water pressure, a defective water feed solenoid valve stuck in the closed position, or no water feed output from the PC board. Restore the water supply and check water filters. If the evaporator was completely empty, the reset button may have to be pressed to restart the ice machine. The ice machine will eventually start when water reaches normal low level. Replace the water feed solenoid valve if it's defective, or replace the PC board if there's no water feed output.
  • P
    peter45Sep 3, 2025
    What to do if Follett HCC700A Ice Maker is running but not making ice?
    • A
      Angela NashSep 3, 2025
      If your Follett Ice Maker is running but not producing ice, several components could be the cause: * A defective compressor. Consider replacing it. * A defective start relay. Replace the start relay. * A defective start capacitor. Replace the start capacitor. * A defective run capacitor. Replace the run capacitor. * A defective main contactor. Replace the main contactor. * No output from the PC board. Replace the PC board. * The machine is in a Purge cycle. Check for Purge operation.
  • D
    Daniel EvansSep 5, 2025
    Why is my Follett HCC700A Ice Maker not making ice and showing HI AMPS?
    • K
      Krystal WilkinsSep 5, 2025
      If your Follett ice machine isn't making ice and displays a HI AMPS error, the issue might stem from: * Poor water quality causing ice to jam the auger. Clean the ice machine and increase flushing frequency. * A damaged shuttle mechanism. Replace or repair the shuttle mechanism. * Intermittent drive output from the PC board, leading to evaporator freeze-up. Replace the PC board. * The gearmotor being unplugged. Ensure the gearmotor is plugged in.
  • M
    Melissa TannerSep 7, 2025
    What to do if Follett HCC700A Ice Maker is not making ice due to LO WATER?
    • J
      Justin WallaceSep 7, 2025
      If your Follett Ice Maker isn't producing ice and indicates a 'Lo water' issue, consider these potential causes: * Insufficient water supply. Restore the water supply and inspect the water filters. If the evaporator was completely empty, you might need to press the reset button to restart the ice machine. * Low water pressure. The ice machine should eventually start once the water reaches the normal low level. * A defective water feed solenoid valve stuck in the closed position. Replace the water feed solenoid valve. * No water feed output from the PC board. Replace the PC board.
  • C
    Cindy RichardsonSep 9, 2025
    What to do if my Follett HCC700A is in TIME DELAY without a full bin?
    • Y
      Yvette CamposSep 9, 2025
      If your Follett Ice Maker is in TIME DELAY mode even though the bin isn't full, check the following: * Ice jamming due to an improperly installed transport tube causing a false shuttle. Correct the transport tube routing. * The shuttle is stuck in the up position. Repair or replace the shuttle mechanism. * A damaged or improperly installed thermostat (open). Replace or reposition the thermostat. * The transport tube has backed out of the coupling. Correct the coupling installation.

Follett HCC700A Specifications

General IconGeneral
BrandFollett
ModelHCC700A
CategoryIce Maker
LanguageEnglish

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