Follett Horizon Elite HCD1410R User Manual (English)

Other manuals for Follett Horizon Elite HCD1410R

Questions and Answers:

A
Andrew MillerSep 6, 2025
What does it mean when my Follett Horizon Elite HCD1410R Ice Maker is in TIME DELAY without a full bin?
- R
  rothchristopherSep 6, 2025
  When a Follett Ice Maker is in TIME DELAY without a full bin, it could be due to several issues: * Ice jamming due to an improperly installed transport tube causing a false shuttle. Correct the transport tube routing. * The shuttle being stuck in the up position. Repair or replace the shuttle mechanism. * A damaged or improperly installed thermostat (open). Replace or reposition the thermostat. * The transport tube backed-out of coupling. Correct the coupling installation.
V
vrhodesSep 5, 2025
What causes a drain clog in a Follett Horizon Elite HCD1410R Ice Maker that is not making ice?
- K
  Kristy CortezSep 5, 2025
  If your Follett Ice Maker isn't making ice and has a drain clog, it could be due to an internal water leak touching the chassis sensor. Identify and repair the leak, then clean and dry the chassis and sensors before restarting the machine.
D
Deanna RuizSep 4, 2025
What to do if my Follett Horizon Elite HCD1410R is making ice but has a drain clog?
- M
  Michele MarksSep 4, 2025
  If your Follett Ice Maker is making ice but has a drain clog, it may be due to improper flow in the drain system. Correct or clean the drain system to resolve this issue.
K
Kristin BraunAug 23, 2025
Why is my Follett Horizon Elite HCD1410R Ice Maker running but not making ice?
- J
  jonespeggyAug 25, 2025
  Your Follett Ice Maker might not be producing ice even when running due to several potential issues. It could be a defective PC board, start relay, start capacitor, run capacitor, main contactor, or even the compressor itself. Consider replacing these components one by one to identify the culprit.
C
Christopher RamirezSep 3, 2025
What to do if Follett Horizon Elite HCD1410R is not making ice and shows SERVICE?
- J
  Jason SimmonsSep 3, 2025
  If your Follett Ice Maker is not making ice and shows 'SERVICE', it could be due to an internal water leak touching the chassis sensor. To resolve this, identify and repair the leak, then clean and dry the chassis and sensors before restarting the machine.
C
Colin JenkinsSep 2, 2025
Why is my Follett Horizon Elite HCD1410R Ice Maker not making ice and showing Lo water?
- M
  mitchellkristenSep 2, 2025
  If your Follett Ice Maker is not making ice and shows 'Lo water', ensure the water supply is sufficient and check the water filters. If the evaporator was completely empty, you might need to press the reset button to restart the ice machine. Low water pressure can also cause this, but the ice machine should eventually start when the water reaches the normal low level. Other potential issues include a defective water feed solenoid valve stuck in the closed position (replace the valve), no water feed output from the PC board (replace the PC board), a plugged screen on the inlet side of the fill solenoid (remove and clean the screen), or a plugged check valve (remove and clean it).
H
Heather MooreSep 1, 2025
What to do if Follett Ice Maker is not making ice and showing HI AMPS?
- K
  Kimberly CookSep 1, 2025
  If your Follett Ice Maker isn't making ice and displays 'HI AMPS', it could be due to poor water quality causing ice to jam the auger. Try cleaning the ice machine, increasing the flushing frequency, and setting the TDS switch to the High TDS setting. Another cause could be a damaged shuttle mechanism, which would require repair or replacement. Intermittent drive output from the PC board can also lead to evaporator freeze-up and a 'HI AMPS' error, so consider replacing the PC board. Lastly, ensure the gearmotor is plugged in.
A
Andrew BradleyAug 31, 2025
How to troubleshoot a Follett Ice Maker that is running but not making ice?
- R
  Ross MooreSep 1, 2025
  If your Follett Ice Maker is running but not producing ice, several components could be defective. It might be a defective compressor, start relay, start capacitor, run capacitor, or main contactor. You may need to replace the compressor, start relay, start capacitor, run capacitor, or main contactor, respectively. Another possible cause is no output from the PC board, in which case you should replace the PC board.
K
Kristen HoustonAug 31, 2025
Why is my Follett Horizon Elite HCD1410R in TIME DELAY without a full bin?
- S
  Shelby GutierrezAug 31, 2025
  If your Follett Ice Maker is in TIME DELAY mode even though the bin isn't full, here are some possible reasons: * Ice jamming might be occurring due to an improperly installed transport tube, causing a false shuttle. Correct the transport tube routing. * The shuttle might be stuck in the up position. Repair or replace the shuttle mechanism. * A damaged or improperly installed thermostat (open) could be the issue. Replace or reposition the thermostat. * The transport tube may have backed out of the coupling. Correct the coupling installation.
R
Robert VasquezAug 30, 2025
What to do if my Follett Ice Maker is running but not making ice?
- T
  timothy06Aug 30, 2025
  If your Follett Ice Maker is running but not producing ice, it could be due to several defective components. Here's what you can check: * The compressor might be defective, requiring replacement. * The start relay could be faulty and need replacing. * A defective start capacitor might be the issue, so replace it. * The run capacitor could be defective, and you'll need to replace it. * The main contactor might be defective, requiring replacement. * There might be no output from the PC board, in which case, replace the PC board.