Follett Horizon Elite HCD1410R User Manual (English)

Other manuals for Follett Horizon Elite HCD1410R

Questions and Answers:

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Phillip CruzAug 28, 2025
Why does my Follett Horizon Elite HCD1410R Ice Maker go into TIME DELAY when the bin is not full?
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  Whitney SextonAug 28, 2025
  If your Follett Ice Maker enters TIME DELAY before the bin is full, it could be due to a few reasons. Ice jamming from an improperly installed transport tube might cause a false shuttle, or the shuttle could be stuck in the up position. Alternatively, a damaged or improperly installed thermostat could be the cause, or the transport tube might have backed out of the coupling. Try these solutions: 1. Correct the transport tube routing. 2. Repair or replace the shuttle mechanism. 3. Replace or reposition the thermostat. 4. Correct the coupling installation.
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mchapmanAug 27, 2025
What to do if my Follett Ice Maker is not making ice and shows HI AMPS?
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  Jordan LoweAug 27, 2025
  If your Follett Ice Maker isn't making ice and displays a HI AMPS error, it could be due to several reasons. Poor water quality might be causing ice to jam the auger, or the shuttle mechanism may be damaged. Another cause could be an intermittent drive output from the PC board, leading to evaporator freeze-up. Also, check if the gearmotor is properly plugged in. To resolve this, try the following: 1. Clean the ice machine and increase flushing frequency. Position the TDS switch to the High TDS setting. 2. Replace or repair the shuttle mechanism. 3. Replace the PC board. 4. Ensure the gearmotor is plugged in.
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Allen GreenAug 27, 2025
Why is my Follett Horizon Elite HCD1410R Ice Maker not making ice, and the HI AMPS light is on?
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  Cheryl McfarlandAug 27, 2025
  The Follett Ice Maker might not be making ice and showing a HI AMPS error due to several reasons. It could be caused by poor water quality jamming the auger, so cleaning the machine, increasing flushing frequency, and adjusting the TDS switch might help. Alternatively, a damaged shuttle mechanism, an intermittent drive output from the PC board causing the evaporator to freeze, or an unplugged gearmotor could be the cause. Consider replacing or repairing the shuttle mechanism, replacing the PC board, or plugging in the gearmotor.
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Brian MartinezAug 26, 2025
Why is my Follett Horizon Elite HCD1410R Ice Maker not making ice and showing a 'Lo water' error?
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  monica62Aug 26, 2025
  If your Follett Ice Maker displays a 'Lo water' error and isn't making ice, the following could be the causes: an insufficient water supply, which requires restoring the water supply and checking the water filters; low water pressure, in which case the ice machine will eventually start when water reaches normal low level; a defective water feed solenoid valve stuck in the closed position, requiring its replacement; no water feed output from the PC board, necessitating its replacement; a plugged screen on the inlet side of the fill solenoid, which should be removed and cleaned; or a plugged check valve, which should also be removed and cleaned.
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Alex MossAug 25, 2025
Why is my Follett Ice Maker not making ice and showing HI PRESSURE?
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  potterjocelynAug 26, 2025
  If your Follett Ice Maker isn't making ice and shows 'HI PRESSURE', it could be due to several reasons. High ambient temperatures (above 100°F or 38°C) can cause this issue; try to air condition the area to below this temperature. Poor ventilation or air recirculation can also be a factor; reposition the ice machine or improve ventilation, ensuring the exhaust doesn't recirculate. A clogged condenser (for air-cooled models) may be the cause; clean the condenser grille. If it's a water-cooled model, ensure water flows through the condenser. Finally, check the fan: remove any blockage from the fan blades, replace the PC board if there's no fan output, or replace the fan motor if it's faulty.
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Lori HaleyAug 25, 2025
Why is my Follett Ice Maker not making ice but showing HI AMPS?
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  Timothy WilsonAug 25, 2025
  The ice machine might not be making ice and showing HI AMPS due to several reasons: * Poor water quality may cause ice to jam the auger. To resolve this, clean the ice machine, increase flushing frequency, and position the TDS switch to the High TDS setting. * A damaged shuttle mechanism could be the cause. In this case, replace or repair the shuttle mechanism. * There may be an intermittent drive output from the PC board, causing the evaporator to freeze. Replacing the PC board should fix this. * The gearmotor might be unplugged. Ensure it is properly plugged in.