Follett M25577 - User Manual

Questions and Answers

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Miguel EllisAug 12, 2025
Why is my Follett M25577 Ice Maker running but not making ice?
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  Jordan IrwinAug 12, 2025
  If your Follett Ice Maker is running but not producing ice, several factors could be at play. It could be due to: * A faulty PC board, which would require replacing the PC board. * A defective start relay, necessitating its replacement. * A defective start capacitor, which should be replaced. * A defective run capacitor, needing replacement. * A defective main contactor, also requiring replacement. * A defective compressor, which would need to be replaced.
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Gregory MayAug 16, 2025
What to do if my Follett Ice Maker is not making ice and shows 'Lo water'?
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  tinafieldsAug 16, 2025
  If your Follett Ice Maker displays a 'Lo water' error and isn't making ice, it could be due to several reasons: * An insufficient water supply. Ensure the water supply is restored and check the water filters. If the evaporator was completely empty, you might need to press the reset button to restart the ice machine. * Low water pressure. The ice machine should start once the water reaches the normal low level. * A defective water feed solenoid valve stuck in the closed position. Consider replacing the water feed solenoid valve. * No water feed output from the PC board. In this case, the PC board should be replaced. * A plugged screen on the inlet side of the fill solenoid. Remove and clean the screen. * A plugged check valve. Remove and clean the check valve.
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Christy HawkinsAug 20, 2025
What to do if my Follett M25577 is not making ice and shows 'HI AMPS'?
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  jessicabrownAug 20, 2025
  If your Follett Ice Maker is not making ice and displays 'HI AMPS', the issue could stem from: * Poor water quality causing ice to jam the auger. To resolve this, clean the ice machine, increase the flushing frequency, and set the TDS switch to the High TDS setting. * A damaged shuttle mechanism. Consider replacing or repairing the shuttle mechanism. * Intermittent drive output from the PC board, leading to evaporator freeze-up. Replace the PC board. * A gearmotor that is unplugged. Ensure the gearmotor is plugged in.
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Reginald BaileyAug 25, 2025
Why is my Follett M25577 in TIME DELAY even though the bin is not full?
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  Daniel WhiteAug 25, 2025
  If your Follett Ice Maker is in TIME DELAY without a full bin, it could be due to: 1. Ice jamming because of an improperly installed transport tube, which causes a false shuttle. Correct the transport tube routing. 2. The shuttle being stuck in the up position. Repair or replace the shuttle mechanism. 3. A damaged or improperly installed thermostat (open). Replace or reposition the thermostat. 4. The transport tube backing out of the coupling. Correct the coupling installation.
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Richard HillAug 27, 2025
What to do if my Follett M25577 is not making ice and shows 'SERVICE'?
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  Brian NelsonAug 28, 2025
  If your Follett Ice Maker is not making ice and displays 'SERVICE', it could be due to an internal water leak touching the chassis sensor. To resolve this, identify and repair the leak, then clean and dry the chassis and sensors before restarting the machine.
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Theresa ClarkAug 31, 2025
Why is there excessive water in the bin of my Follett Ice Maker, even though it's making ice?
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  Brittany HendricksAug 31, 2025
  If your Follett Ice Maker is making ice but there's excessive water in the bin or coming from the transport tube, the following could be the cause: * Failed water sensors. The processor might incorrectly assume there's no water. Try cleaning or replacing the water probe assembly and check the wiring connections. * A blocked reservoir vent. Clean or replace the vent tubes. * A defective water feed solenoid valve stuck in the open position. Replace the water feed solenoid valve.
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Glenda RichSep 4, 2025
What does it mean when my Follett M25577 is blinking 'Lo water', 'power', and 'time delay'?
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  Craig CabreraSep 4, 2025
  If your Follett Ice Maker displays blinking 'Lo water', 'power', and 'time delay' indicators, the issue might be due to: * A lack of refrigeration, low refrigerant charge, or a leak. Verify refrigerant pressures, ensure the compressor is running, and check if the sight glass is clear. * Debris shorting the reservoir probes. Clean the probes and reservoir of any debris.
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Randy BaldwinSep 8, 2025
How to fix a drain clog in my Follett M25577?
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  Marisa KellySep 8, 2025
  If you're experiencing a drain clog in your Follett Ice Maker, it's likely due to improper flow in the drain system. Correct or clean the drain system to resolve this issue.