33
30-DAY RETURN POLICY
Every member can take advantage of our 30-day
return policy, which starts on the day of installation.
Members must contact our Member Support team
(via email/phone) to request a return, within 30 days of
installation.
Members will receive a refund when returning
their Studio.
Our Member Support team will create a ticket with our
third party logistics company and contact the member
to schedule a return.
FORME team is not responsible for any repairs to the
walls resulting from the dismounting of a Studio.
MEMBER SUPPORT
Taking care of you and your Studio is why we are here.
Do not hesitate to reach out to us for anything,
especially technical support. We are happy to help!
Contact us at support@formelife.com /
1-YEAR MANUFACTURER’S WARRANTY
The Manufacturer’s Warranty comes with every
Studio purchase and provides coverage for any
mechanical or electrical issues causing the unit to
be inoperable.
In order to initiate a warranty claim, the member must
contact the Member Support team (via email/phone)
and provide a description of the issue.
If the FORME Member Support team deems that unit
needs to be replaced, FORME will create an order with
company and contact the customer to schedule the
replacement.
ADDITIONAL COVERAGE
Every member can purchase a 2-year, 3-year, or 4-year
Extended Warranty at the time of purchase or within
30-days from the date of installation.
The Extended Warranty covers the member against
1 claim of accidental damage, which makes the unit
inoperable and requires replacement.
The 2-year and 3-year Extended Warranty extends
the Manufacturer’s Warranty, syncing coverage for
electrical, mechanical, and accidental damage.
You will receive two email reminders with instructions on
how to purchase coverage if you did not do so prior to
installation.
HOW TO OBTAIN WARRANTY SERVICE
To le a claim, please email support@formelife.com.
TERMS OF USE
To view the Terms of Use of your purchase, please visit
https://formelife.com/terms-of-use. For information
regarding the product’s warranty terms, please visit
https://formelife.com/warranty-and-return.
Our Member Support team is available to help you with
any questions or concerns you may have. Contact us at
support@formelife.com
STUDIO + LIFT | Terms of Use
To Next Page
Loading...
Need help?
General