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Fortinet FortiFone - Phone Provisioning Process

Fortinet FortiFone
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Installation 9 FortiFone™ QuickStart Guide
Provisioning the Phone
For instructions on programming your FortiVoice phone system for the
phone, refer to “Adding IP Phones” in Chapter 2 of the FortiVoice User
Guide.
For internal use (connected to the office LAN)
The phone supports ‘plug and play’ installation employing the automated
provisioning process for discovering FortiVoice phone systems on the
same LAN.
After discovering the FortiVoice system on the LAN, the phone downloads
the configuration and registers with FortiVoice. If the extension was
pre-configured via the FortiVoice Management software, then the phone
display should show the extension number and name. If not yet configured
in the FortiVoice system, then the MAC address of the phone will be visible
as a choice in the MAC select list for that model of phone in the Local
Extensions section of the FortiVoice configuration.
For external use (connected over the Internet)
When connecting your IP phone at a remote location for external use,
please perform the following steps:
1. Preconfigure the extension in the FortiVoice Management software.
2. Power up the phone and press the button, then go to 3. Phone
Settings.
3. Go to 7. Firmware Update and press the Select softkey.
4. From the Firmware Update menu, select 2. TFTP Server Address.
5. Enter the Public IP address or FQDN of your FortiVoice system. Press
the OK softkey.
6. Press the button to exit the configuration then press the Yes softkey
to reboot the phone.

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