Using your Phone with FortiVoice 11 FortiFone™ QuickStart Guide
Using your Phone with FortiVoice
Accessing an Outside Line
Dial hunt group L or KA–KK (Americas, UK), dial : or KA–KK
(other countries). No hunt group is required if direct line access is enabled.
You can select a line directly if it has a programmed key.
Accessing Features
Do not disturb
Press the button to toggle on/off.
Pick up — Any ringing extension
Press the programmed Pickup key, or dial _L + ?.
Pick up — Specific extension
Press the programmed key associated with the extension ringing or dial
_J + extension + ?.
Place a caller on hold
Press the button.
Retrieve a caller on hold
Press the button or press the flashing key associated with the call
on hold.
Answer queued call
Press the flashing key associated with the call in the queue. Otherwise,
dial J + ? to retrieve the next caller in your queue.
Answer FortiVoice call waiting
Press the Answer softkey or press the flashing line appearance key.
If direct line access is enabled, dial __ to access features indicated with
a , unless you are using a programmed key.