Troubleshooting
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The device does not turn on
Possible cause
The battery is completely discharged.
Solution
Charge the battery.
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The device does not operate from an external power
source
Possible cause
The USB cable is damaged.
Solution
Replace the USB cable.
Possible cause
The external power supply is discharged.
Solution
Charge the external power supply (if necessary).
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Smartphone or tablet cannot be connected to the device
Possible cause
The device password has been changed.
Solution
Delete the network and connect again using the password saved in the device.
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