Foscam FI8904W - 6 Obtaining Technical Support

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ww.foscam.co
ww.foscam.co
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ww.foscam.co
ww.foscam.co
m
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Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Technology
Technology
Technology
Technology
Technology
Technology
Technology
Technology
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Limited
Limited
Limited
Limited
Limited
Limited
Limited
Limited
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
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5668
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
86
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86
86
86
86
755
755
755
755
755
755
755
755
2674
2674
2674
2674
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5168
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Communication
Communication
Communication
Communication Ethernet One 10/100Mbps RJ-45
Supported Protocol HTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP,GP
RS
Wireless Standard IEEE 802.11b/g /n
Data Rate 802.11b: 11Mbps(Max.) 802.11g: 54Mbps(Max.)
802.11 n : 150 Mbps(Max.)
Wireless Security WEP & WPA & WPA2 Encryption
Infrared Light (04) 24 IR LEDs, Night visibility up to 20 meters
Infrared Light (05) 60 IR LEDs, Night visibility up to 30 meters
Dimension (04) 1 40 (L) x 75 (W) x 80 mm(H)
Dimension (05) 245(L)X196(W)X112(H)mm.
Gross Weight (04) 1150 g (carton box package)
Gross Weight (05) 1320 g (carton box package)
Net Weight (04) 1000g (accessories included)
Net Weight (05) 1180g (accessories included)
Power
Power
Power
Power Power Supply DC 5V/2.0A (EU,US ,AU adapter or other types optional)
Powe r Consumption 5Watts (Max.)
Environment
Environment
Environment
Environment Operate Temper. 0 ° ~ 55 ° C ( 32 ° F ~ 1 31 ° F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10 ° C ~ 6 0 ° ( 14 ° F ~ 140 ° F)
Storage Humidity 0% ~ 90% non-condensing
PC
PC
PC
PC Requirements
Requirements
Requirements
Requirements CPU 2.0GHZ or above
Memory Size 256MB or above
Display Card 64M or above
Supported OS Microsoft Windows 2000/XP/Vista /Windows7-32bit/Windows7-
64bit/ Windows8- 32bit/Windows8-64 bit / mac
Browser IE 6.0, IE7.0, IE8.0 ,IE9.0, F irefox 2.0,Firefox3.0, Google
Chrome, Safari or other standard browsers
Certification
Certification
Certification
Certification CE,FCC
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6 OBTAINING
OBTAINING
OBTAINING
OBTAINING TECHNICAL
TECHNICAL
TECHNICAL
TECHNICAL SUPPORT
SUPPORT
SUPPORT
SUPPORT
While we hope your experience with the IPCAM network camera is enjoyable and easy to use,
you may experience some issues or have questions that this User ’ s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving
the problems. If our reseller cannot provide service, pls contact our service department:
tech@foscam.com .