97
w
w
w
w
w
w
w
w
www
www
www
www
www
www
www
www
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Shenzhen
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Foscam
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Intelligent
Technology
Technology
Technology
Technology
Technology
Technology
Technology
Technology
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Co.,
Limited
Limited
Limited
Limited
Limited
Limited
Limited
Limited
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
Tel:
86
86
86
86
86
86
86
86
755
755
755
755
755
755
755
755
2674
2674
2674
2674
2674
2674
2674
2674
5668
5668
5668
5668
5668
5668
5668
5668
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
Fax:
86
86
86
86
86
86
86
86
755
755
755
755
755
755
755
755
2674
2674
2674
2674
2674
2674
2674
2674
5168
5168
5168
5168
5168
5168
5168
5168
97
97
97
97
7
7
7
7 .1.8
.1.8
.1.8
.1.8 UPnP
UPnP
UPnP
UPnP always
always
always
always failed
failed
failed
failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding
automatically because of firewall or anti-virus software. It also has much relation with router
’
s security settings.
So we recommend you do port forwarding manually.
You
can view your camera in internet successfully after
you do port forwarding manually in your router(Figure 4 .30).
7
7
7
7 .1.9
.1.9
.1.9
.1.9 Camera
Camera
Camera
Camera can
can
can
can not
not
not
not connect
connect
connect
connect wireless
wireless
wireless
wireless
If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check
whether your settings are correct or not.
Normally, camera can ’ t connect wireless mainly because of wrong settings.
Make sure broadcast your SSID; use the same encryption for router and camera.
7
7
7
7 .1.10
.1.10
.1.10
.1.10 C
C
C
C an
an
an
an ’
’
’
’ t
t
t
t see
see
see
see other
other
other
other cameras
cameras
cameras
cameras listed
listed
listed
listed in
in
in
in multi-device
multi-device
multi-device
multi-device when
when
when
when using
using
using
using remote
remote
remote
remote access
access
access
access
If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can
be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera
’
s LAN
IP.
(For more details see: How to add cameras in WAN)
7
7
7
7 .2
.2
.2
.2 Default
Default
Default
Default Parameters
Parameters
Parameters
Parameters
Default
Default
Default
Default network
network
network
network Parameters
Parameters
Parameters
Parameters
IP address: obtain dynamically
Subnet mask: obtain dynamically
Gateway: obtain dynamically
DDNS: Embedded FOSCAM domain name
Username
Username
Username
Username and
and
and
and password
password
password
password
Default admin username: admin with a blank password
7.3
7.3
7.3
7.3 Specifications
Specifications
Specifications
Specifications
ITEMS
ITEMS
ITEMS
ITEMS FI9821W
FI9821W
FI9821W
FI9821W
Image
Image
Image
Image Sensor
Sensor
Sensor
Sensor Image Sensor 1/4"Color CMOS Sensor
Display Resolution 1280*720 Pixels
Lens f: 2.8mm, F:2.4
Mini. Illumination 0.5Lux
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