TROUBLESHOOTING
Water leaks
Cause Remedy
Connection leaking Inspect the coupling(s) and re tighten, if necessary
Hose(s) leaking Inspect the hose(s) and replace the leaking hose(s)
Boiler leaking
Remove the plug of the boiler from the wall plug socket. Shut off the
water supply. Contact Franke.
Tap leaking Shut off the water supply. Contact Franke.
M-Box leaking
Remove the plug of the M-Box and the boiler from the wall plug socket.
Shut off the water supply. Contact Franke.
Tap supplies no water
Cause Remedy
Hose(s) kinked Inspect the hose(s) and straighten the kinked hose(s)
The main water valve is closed Open the main water valve
The stop valve in the kitchen cabinet
is closed
Open the stop valve.
Filter not installed in M-Box Install filter in the M-Box.
Tap supplies no boiling water
Cause Remedy
Hose(s) kinked Inspect the hose(s) and straighten the kinked hose(s)
The M-Box is defective Contact Franke.
The water from the tap is not boiling
Cause Remedy
The plug of the boiler has not been
inserted into a wall plug socket.
Insert the plug into an earthed wall plug socket.
The wall plug socket has no power
supply
Check the electricity grid and repair the interruption.
The electric circuit has failed due to an excessive load. The boiler
cannot be connected to the same electric circuit as a dishwasher.
The boiler is OFF (wait mode) Switch the boiler ON.
The boiler has not heated up
completely.
Wait until the boiler has heated up.
The boiler has a fault. Reset the boiler.
The boiler is defective Contact Franke.
The M-Box is defective. Contact Franke.
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