Franklin PUMPTEC-PLUS

Questions and Answers

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Benjamin CallahanJul 27, 2025
What to do if the Franklin PUMPTEC-PLUS has a solid red light?
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  Scott HahnJul 27, 2025
  If the Franklin Protection Device shows a solid red light, it indicates that the line voltage is below 207 Volts. You should check the line voltage. Also, inspect for loose connections, as these can cause voltage drops. If you're using a generator, be aware that a loaded generator can cause the line voltage to drop too low. If the generator voltage remains below 207 Volts for more than 2.5 seconds, the Protection Device will trip. This can also occur if the line frequency rises too far above 60 Hz.
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Matthew KennedyJul 31, 2025
How to troubleshoot a Franklin PUMPTEC-PLUS that appears dead (no lights)?
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  Michael PetersJul 31, 2025
  If the Franklin Protection Device unit appears dead with no lights, the cause may be no power to the unit. Check the wiring to ensure the power supply voltage is correctly applied to the L1 and L2 terminals of the Pumptec-Plus. Also, if a pressure switch or another control device is wired to the input, ensure that this switch is closed.
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horncharlesAug 6, 2025
Why is my Franklin PUMPTEC-PLUS showing a flashing yellow light?
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  Mr. Phillip KnappAug 6, 2025
  If the Franklin Protection Device shows a flashing yellow light, it means the unit needs to be calibrated. The Pumptec-Plus is calibrated at the factory, so it will overload on most pump systems when first installed. This is a reminder that calibration is required before use. Refer to step 7 of the installation instructions. Also, the Pumptec-Plus should be calibrated on a fully recovered well with maximum water flow. Flow restrictors are not recommended.
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Michelle JohnsonAug 11, 2025
What does it mean when my Franklin PUMPTEC-PLUS Protection Device is flashing red and yellow lights?
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  wandalongAug 11, 2025
  If the Franklin Protection Device shows flashing red and yellow lights, it could be due to a power interruptor. During installation, if power is cycled more than four times within a minute, the Pumptec-Plus will trip on rapid cycle. To resolve this, press and release the reset button to restart the unit. Another cause could be a bobbing float switch, which may cause the unit to detect a rapid cycle condition on any motor or an overload condition on two-wire motors. Try to reduce water splashing or use a different switch.
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melissaschultzAug 16, 2025
Why is my Franklin PUMPTEC-PLUS flashing a red light?
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  elliottstephanieAug 16, 2025
  If the Franklin Protection Device shows a flashing red light, it indicates that the line voltage is over 253 Volts. Check the line voltage. If you are using a generator, the line voltage may become too high when the generator unloads. The Pumptec-Plus will not allow the motor to turn on again until the line voltage returns to normal. Over voltage trips will also occur if the line frequency drops too far below 60 Hz.
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Rachel AllenAug 21, 2025
What to do if the Franklin Protection Device has a flashing yellow light during calibration?
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  Michael MitchellAug 21, 2025
  Step C of the Franklin Protection Device calibration instructions indicates that a flashing green light condition will occur 2 to 3 seconds after taking the snapshot of the motor load. On some two- wire motors, the yellow light will flash instead of the green light. Press and release the reset button. The green should start flashing.