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Services
Before submitting your device for repairs, contact Customer Service or General Information; be prepared to
describe problem in detail.
● During the warranty period, repairs will be made under the terms and conditions described in the
Warranty.
● After the warranty period, repairs will be upon request; if said repairs can be made, you will be
charged for them.
Customer Service
For mobile broadband device or service information, call general information. For repairs, call customer
assistance.
Sprint Customer Service
You can reach Sprint Customer Service online or by calling toll-free.
● Sign in to your account at sprint.com/mysprint.
● Call toll-free at 1-888-788-4727 (business use) or 1-888-211-4727 (personal use).
Virgin Mobile Customer Service
You can reach Virgin Mobile Customer Service online or by calling toll-free.
● Log in to your account at virginmobileusa.com.
● Call us toll-free at 1-877-877-8443.
Boost Mobile Customer Service
You can reach Boost Mobile Customer Service online or by calling toll-free.
● Log in to your account at boostmobile.com.
● Call us toll-free at 1-866-402-7366
Trademarks and Copyrights
The names of companies, products, and services used in this guide are registered trademarks or trademarks
of the respective companies.
● Franklin Wireless logo is trademarks or registered trademarks of Franklin Wireless Corporation in US.
Copyright © 2016 Franklin Wireless Corporation. All rights reserved.
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