FREEDOM DESIGNS, INC.
III
WPCNXT 62013
Dealer Accounts & Terms
AFreedomDesigns,Inc.dealerapplicationmustbecompleted
andapprovedbeforeanaccountcanbeestablished.Freedom
Designsstandardtermsforopenaccountsarenet30days,
unlessothertermsareagreedupon.Completedorderswill
notbeshippedandneworderswillnotbeprocessedon
accountswithoutstandingbalancesover60days.
Ordering
Ordersmaybeplacedoverthetelephone,byfax,mailedor
e-mailedintotheCustomerServiceDepartment.Measurement
formsareprovidedinthecatalogtoassistinordering.Phone
ordersmustbefollowedupwithahardcopyconrmingP.O.For
anyquestions,pleasecallCustomerService.
Published Prices
Pricesaresubjecttochangewithoutpriornotice.
Price Quotes
Ifrequested,CustomerServicewillprovideawrittenquote
forproducts.Writtenquoteswillbevalidfor60days.
Shipping
All Freedom Designs, Inc. products are shipped ground,
FOBSimiValley.Freightchargesonfactoryinstallsmayapply
onwheelchairsnotmanufacturedbyFreedomDesigns,Inc.
For requests of special handling or exceptional freight,
up-chargeswillbebilled.
Returns
AllreturnsmusthaveaReturnAuthorizationNumber(R.A.#)
onthe boxandmust beshipped freightpre-paid. Product
receivedwithoutavalidR.A.#willberefused.TheR.A.#
mustbeobtainedfromtheCustomerServiceDepartment.
AllreturnsMUSTbereceivedinthefactorywithin45days
ofissuanceoftheR.A.#.Returnsaresubjecttoexami-
nationatthediscretionofFreedomDesigns,Inc.Returns
maybesubjecttoa25%restockingfee.Customfabricated
productsmaynotbereturned.
Cancellations
Prior to canceling an order, a valid cancellation number
mustbeobtainedfromFreedomDesignsCustomerSer-
vice Department.Restockingchargeswilloccuronorders
inprogress and will be assessed based on the stage of
completion.Customfabricatedproductswillbechargedat
100%.
Errors & Omissions
AllFreedomDesignsproductsarequalitycontrolledpriorto
shipping.However, shouldthere bea problem,it mustbe
reportedtoCustomerServicewithinthreeweeksofreceipt
oforderforresolution.
Liability
FreedomDesigns,Inc.isnotresponsibleforanyproductused
incorrectlyorwiththewrongapplication.Werecommendthat
positioningproductsbeusedinconjunctionwithateamof
professionals that have been involved with the evaluation
oftheclient.FreedomDesigns,Inc.isresponsibleforany
productthatisdefectiveinmanufacturingorthatwasmade
inerrorbyFreedomDesigns,Inc.
Hours of Business
CustomerService: MondaythroughFriday
6:00a.m.to5:00p.m.PST
MessageCenter: Availablewhenfactoryisclosed
FAXLine: Available24hoursaday,7daysa
week
Terms & Conditions