www.freezimer.com
Problem Possible Causes Solution
Ice making
cycle is normal
but there is no
ice.
Ambient temperature
or water temperature
is too high.
Note: The noises are normal when operating this ice maker: a click sound
when the machine was turned on or off; a boiling, gurgling, or
knocking sound when refrigerant is circulating through the pipes;
loud click sound when ice falls into the bucket.
Refrigerant liquid leakage.
The pipe in the cooling
system is blocked.
Contact customer service.
Contact customer service.
Please operate the ice
maker below ambient
temperature of 89 F
and use cold water.
●1. Cleaning: In standby mode, press and hold the ON/OFF button for more
than 3 seconds, and the machine will start and enter the cleaning mode
(the ON/OFF indicator blinks in red and blue light alternately).
● 2. After the cleaning is over, the machine enters the shutdown standby
mode.
● 3. Dry the exterior with a soft cloth. The outside of the ice machine should
be cleaned regularly.
● 4. Close the drain cap.
● 5. Warm Tip: Before moving the machine or after you finish using it, please
drain the water from the water tank by using the water drain.
● 6. If the machine has not been used for a long time, please clean it
before use. If it is used frequently, please clean it automatically every half
month.
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