Error Code
481
Problem Solving
15
018-781
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. Connection to the server cannot be established for the
Address Book query.
[Remedy] Take one of the following measures:
z
Confirm the network cable connection.
z
If the network cable connection has no problem, confirm the active
status of the target server.
z
Check whether the server name has been correctly set for [LDAP
Server/Directory Service Settings] under [Remote Authentication/
Directory Service].
018-782
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "82"
(program error or SASL authentication error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-783
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "83"
(encoding error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-784
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "84"
(decoding error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-785
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "85"
(timeout) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the search range,
and execute the operation again. If the error still is not resolved, consult
your network administrator.
018-786
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "86"
(unknown authentication method) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-787
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "87"
(search filter error) for Address Book query.
[Remedy] Confirm the search conditions set on Address Book. If the error still is
not resolved, consult your network administrator.
018-788
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "88" (user
cancelled operation) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-789
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "89"
(incorrect parameter) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-790
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "90" (no
memory) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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