15 Problem Solving
482
Problem Solving
15
018-791
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "91"
(server connection error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-792
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "92"
(unsupported feature) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-793
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "93" (no
results returned) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-794
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "94" (no
more results) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-795
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "95"
(results remaining) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-796
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "96"
(client loop detected) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-797
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "97"
(referral limit exceeded) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
021-210
021-211
021-212
[Cause] An error occurred in the USB IC card reader.
[Remedy] Check the connection between the USB IC card reader and the
machine. Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the error still is
not resolved, the USB IC card reader may be defective. Connect an
unbroken USB IC card reader and execute the operation again.
021-213
[Cause] There is a problem with the unit price table settings for EP system.
[Remedy] The system administrator should exports the unit price table and modify
it using CentreWare Internet Services. Set any number between 1 to
9999999 and import the table modified to the machine.
021-214
[Cause] An error occurred during encrypted communication between the
machine and the USB memory device or the memory card reader.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. Execute the operation again. If
the error still is not resolved, contact our Customer Support Center.
021-215
[Cause] The accounting/billing device connected does not match the device set
on the machine.
[Remedy] Change the setting on the machine or connect the correct accounting/
billing device, and switch off the machine power, make sure that the
touch screen is blank, and then switch on the machine power.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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