Error Code
517
Problem Solving
15
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
[Cause] The data was automatically modified because it included an invalid
parameter.
[Remedy] The printed image may be incomplete. Confirm with the sender whether
the image has a problem, or ask the sender to send the data again.
When using the Internet Fax Forwarding feature, confirm its condition
with the e-mail recipient.
116-780
[Cause] There is a problem with the document attached to the received e-mail.
[Remedy] Check the attached document.
116-790
[Cause] Probable causes are as follows:
1) If the operator cancelled printing a document that was received using
the Store Fax - Local Folder or Store Internet Fax - Local Folder
feature:
The first set of the document is not stapled.
2) For causes other than 1)
No set of the document is stapled.
[Remedy] For 1), manually staple the first set of the document. Or, do not cancel
printing of a document that is received using the Store Fax - Local
Folder or Store Internet Fax - Local Folder feature.
For 2), check whether the staple position has been correctly specified,
and try printing again.
117-311
[Cause] Data Security Kit is not attached correctly.
[Remedy] Insert Data Security Kit into the correct slot.
117-312
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
117-325
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
117-326
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
117-329
117-331
117-332
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
118-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
121-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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